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Operations Coordinator

1 month ago

North Woolwich, United Kingdom NFP People Full time
About the Role

We are seeking an experienced Operations Administrator to join our team at NFP People. As an Operations Administrator, you will play a key role in ensuring the smooth running of our operations, supporting our Operations Manager in processing impact measurement data, and providing administrative and IT support to our outreach teams.

Key Responsibilities
  • Reporting: Collate and analyse information to showcase the performance and impact of our work to stakeholders.
  • Impact Management: Work with our teams to gather information for impact management according to deadlines.
  • Reporting and Evaluation: Produce impact reports for grant funders and internal/external stakeholders, and use performance data to produce evaluative reports and metrics for analysis.
  • Communication: Collate and curate good news stories for internal and external promotion and celebration of our work.
  • IT Support: Support our team members in their use of our Microsoft platform and accounts, emails, calendars, and IT assets.
  • Risk Management: Maintain computer systems and equipment, and help troubleshoot/help problem solve any issues that may arise.
  • HR Administration: Administer our risk management processes, record verbal reporting of concerns, risks and issues of staff, and track ongoing actions.
  • Recruitment and Induction: Conduct the administration of recruitment & induction, staff leave, staff HR changes, appraisals, volunteers, and sub-contractors.
About You

We are looking for someone with an eye for detail and an analytical mind, who is a problem solver and can work as part of a team. You will need to appreciate and model the core principles and values of our organisation, and identify with our Christian ethos and mission.

You will need to have good organisational skills and excellent IT skills, with a strong track record of verbal and written communications. You will also need to have strong interpersonal skills, be able to work and contribute as part of a team, and have the ability to analyse and interpret data.

About the Employer

NFP People is a charity that works with offenders and their communities in prisons and communities across the UK. We provide education, enrichment, and faith groups in prisons, and work to reduce social isolation, build community, and address chaotic lifestyles in communities. We also provide a 1:2:1 mentoring program to support ex-offenders during the first few months after release.

Our mission is to support offenders, empower offenders, provide opportunities for offenders, help offenders take control of their lives, and help offenders become active contributors to their communities.