Senior Business Improvement Manager

1 day ago

Sheffield, Sheffield, United Kingdom Disclosure & Barring Service Full time
Job Summary

The Disclosure and Barring Service (DBS) is seeking a highly skilled Senior Business Improvement Manager to join our team. As a key member of our Operational Services Directorate, you will play a critical role in driving business improvement and change initiatives across the organization.

Key Responsibilities
  • Develop and implement business improvement strategies to enhance service delivery and reduce costs.
  • Lead process improvement initiatives to streamline operations and improve efficiency.
  • Design and re-engineer business processes to improve service quality and customer satisfaction.
  • Develop business cases to support change initiatives and ensure alignment with corporate strategies.
  • Collaborate with stakeholders to identify and prioritize business improvement opportunities.
  • Manage and maintain a central point of contact for business improvement and change activity.
  • Work with the Corporate Change Management and Business Improvement Teams to embed improvement and change activity.
Requirements
  • Proven experience in business improvement and change management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Experience working with Microsoft 365 packages such as Outlook, Excel, Word, and PowerPoint.
  • Knowledge of adult and children safeguarding.
What We Offer

The DBS offers a competitive salary of £38,700, plus an employer contribution to the Civil Service Defined Benefit Pension scheme. We also offer a range of excellent benefits, including generous annual leave entitlement, excellent maternity, paternity and adoption schemes, and a commitment to the health and wellbeing of our employees.

About Us

The DBS is an executive non-departmental public body, sponsored by the Home Office. We provide disclosure functions in England, Wales, Jersey, Guernsey, and the Isle of Man, and barring functions for England, Wales, and Northern Ireland, on behalf of government. Our vision is to make people safer by being a visible, trusted, and influential organization, providing an outstanding quality of service to all our customers and partners.

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