Hospitality Expert

2 weeks ago


Portsmouth, Portsmouth, United Kingdom Frankie & Benny's Full time
Join Our Team as a Service Delivery Specialist

Welcome to Frankie & Benny's, a leading hospitality business with over 25 years of experience. We're proud to offer the best of Italian-American cuisine in a warm and welcoming environment.

As a Service Delivery Specialist, you'll play a vital role in ensuring our guests have an unforgettable experience from start to finish. This includes delivering warm welcomes, staying fresh with drink recommendations, preparing perfect drinks, and maintaining the bar to ensure we're always guest-ready.

We're looking for someone who can provide exceptional hospitality to our guests, no matter what time they dine with us. If you're a people person with excellent organisational and multitasking abilities, and can keep a positive attitude in a fast-paced environment, we want to hear from you

About the Role:

  • Deliver exceptional service to our guests, ensuring their needs are met and exceeded.
  • Maintain a clean and organised workspace, adhering to health and safety standards.
  • Work collaboratively with colleagues to ensure seamless service delivery.

Benefits:

  • A competitive salary of £21,000 per annum, plus benefits.
  • Free meals on shift, up to 50% discount at all our brands.
  • Access to a great discount platform, saving you money on everyday purchases.
  • Wagestream platform to access your wages as they are earned.
  • Superb training and development opportunities, including apprenticeships.
  • 24/7 virtual GP, second medical opinion, mental health support, and counselling through our We Care program.
  • Salary Finance - access to savings and loans.
  • Discounted Gym Membership and discounts on Merlin Entertainment.

What We're Looking For:

  • Great people skills and ability to work well under pressure.
  • Excellent organisational and multitasking abilities.
  • Ability to maintain a positive attitude in a fast-paced environment.

Why Choose Us?

We're committed to creating a diverse and inclusive environment where team members are valued for their skills, experiences, and unique perspectives. If you need reasonable adjustments at any point in the application or interview process, please let us know.



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