Enterprise Server Technical Support Expert

2 days ago


Leeds, Leeds, United Kingdom Concept Resourcing Full time

As a highly skilled Enterprise Server Technical Support Expert, you will be responsible for executing Installation, Move, Add, and Change (IMAC) requests for our enterprise servers. With a strong focus on D...

This role offers the opportunity to work with cutting-edge technology and to develop your skills in a fast-paced environment. Our team is dedicated to providing exceptional service to our clients, and we are looking for a like-minded individual to join us.

We anticipate that the successful candidate will have a strong background in IT and a proven track record of delivering excellent results. We also expect them to possess excellent communication and interpersonal skills.

Salary: £60,000-£70,000 per annum, depending on experience

Key Performance Indicators:

  • First call resolution rate
  • Customer satisfaction ratings
  • Ticket closure efficiency

About Concept Resourcing:

We are a leading resourcing solutions provider, offering a range of services to help businesses succeed. Our team is dedicated to delivering exceptional results and building long-term relationships with our clients.



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