ER Policy Advisor

4 weeks ago


Sheffield, Sheffield, United Kingdom Royal Mail Group Full time

About the Role

We are seeking an experienced ER Policy Advisor to join our dynamic HR team at Royal Mail Group. As an ER Policy Advisor, you will provide expert advice and guidance to managers at all levels across the business on employee relations matters.

Key Responsibilities

  • Managing a portfolio of ER cases, providing progressive tailored advice, and scheduling and prioritizing activities based on the risk assessment and needs of each case.
  • Reviewing and drafting letters and documents related to ER cases and providing feedback to managers.
  • Coaching and upskilling managers in all aspects of people management, including robust decision-making, fairness, and consistency of application of our ER policies and procedures.
  • Ensuring all case management details are recorded accurately on our People Case Management system and that cases are proactively managed and driven through to conclusion.
  • Reporting into the ER Advisory Services Team Leaders, you will collaborate with wider HR teams and stakeholders to address complex ER matters.
  • Contributing to the development and continuous improvement of the ER Advisory Service.

About You

To succeed in this role, you will possess and be able to evidence the following skills and experience:

  • In-depth knowledge of HR policies, procedures, and best practices.
  • Excellent written and telephone communication skills.
  • Experience in coaching and upskilling managers.
  • Questioning and analytical skills.
  • Proven ability to deliver commercially savvy, pragmatic HR solutions to complex Employee Relations cases, with a strong focus on managing risk.
  • Ability to work in partnership with customers and stakeholders to deliver business requirements.
  • Ideal CIPD qualification (level 5).
  • Passion for continuous improvement and self-development.

What We Offer

Royal Mail Group offers a range of benefits, including RMG Share Schemes, family-friendly support, discounts and offers, supportive and generous company sick pay, and your wellbeing.

Next Steps

The next stage of the selection process will be a face-to-face or virtual interview consisting of competency-based and role-specific questions. We want to give you the opportunity to shine, so we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare and ensure you have your best examples in mind.


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