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Wills Assistant/ Administrator

2 months ago

Solihull, Solihull, United Kingdom Major Recruitment Full time

**Job Summary**

Major Recruitment is seeking a highly skilled and experienced Wills Assistant/ Administrator to join their team at their Shirley head office. As a key member of the team, you will be responsible for providing administrative support to the law firm's elite team.

**Key Responsibilities**

  • **Client Communication**: Handle client matters efficiently and profitably, maintaining client goodwill through effective communication and problem-solving skills.
  • **Instruction Taking**: Take Will instructions, prepare and type Wills, and ensure they are signed by clients in a timely and professional manner.
  • **Administration**: Be responsible for Wills administration, implementing a suitable system, and ensuring compliance with relevant laws and regulations.
  • **Client Support**: Provide confidential support to clients via telephone and in-person, addressing their queries and concerns in a professional and courteous manner.
  • **Marketing and Development**: Assist in the marketing and development of the department and practice, contributing to the growth and success of the law firm.
  • **Progress Reporting**: Ensure that clients and supervising fee-earners receive regular progress reports, maintaining transparency and accountability throughout the process.
  • **Team Collaboration**: Work effectively with partners, fee-earners, and team members to ensure seamless communication and collaboration, promoting a positive and productive work environment.

**Requirements**

  • **Experience**: Possess Wills and probate experience, with a strong background in a legal support role.
  • **Skills**: Demonstrate excellent communication, organizational, and problem-solving skills, with the ability to work in a fast-paced environment.

**Working Hours and Benefits**

Monday to Friday, 9am to 5.30pm. Discounted parking is available.