Contract Administrator

6 days ago


Midlothian, United Kingdom OCS Full time

About OCS

OCS is a leading facilities management company providing a range of services including technical services, cleaning, catering, security, energy management, and compliance. We operate across the UK and Ireland with 50,000 colleagues delivering innovative services to the private and public sectors.

Job Overview

We are seeking a diligent and motivated Contracts Administrator to join our team. This key role supports the Account Director and Account Managers in delivering a professional, customer-focused service to a national client. You will work both independently and as part of a collaborative team, contributing to the continuous improvement of our service.

Key Responsibilities:

  • Draft and send enquiries to subcontractors, driving strong engagement within the supply chain.
  • Assist in the compilation and tracking of quotations alongside the account management team to provide to client.
  • Utilise our CAFM system (Concept) on a daily basis to facilitate the progress of tasks
  • Manage, maintain, and update contract folders within the system.
  • Provide administrative support to the Account Director and Account Managers
  • Aid in minimising work in progress by ensuring timely completion of tasks
  • Build strong, collaborative relationships with colleagues, clients, and the supply chain
  • Raise purchase orders as required
  • Assist with system closures and database management, including downloading data and generating reports (training provided).
  • Downloading system data and reporting on (training provided)
  • Support the updating and recording of compliance documentation
  • Maintain supplier contacts, escalation procedures, and customer escalations to meet KPI requirements
  • Perform any other duties necessary to ensure the seamless provision of services and uphold contract administration

About You:

  • Eligibility to work in the UK is essential
  • Strong administrative experience, with excellent organisational skills
  • Proficiency in IT, including Microsoft Office and bespoke systems
  • Exceptional relationship-building and communication skills, both written and verbal
  • A proactive, self-motivated attitude with a strong focus on commercial awareness within the FM sector
  • Ability to prioritise tasks to meet deadlines while maintaining a positive and adaptable approach
  • Keen attention to detail with a 'Can Do' attitude and a willingness to learn and evolve in line with contract requirements
  • Enthusiastic about personal development and staying up-to-date with industry knowledge
  • Good organisational skills and the ability to prioritise to meet deadlines

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