Senior Customer Service Specialist

2 days ago


York, York City, United Kingdom Benefit Cosmetics UK Full time

Welcome to Benefit Cosmetics UK

We're a dynamic and innovative company that's passionate about building a beauty community for all. As a Senior Customer Service Specialist (Counter Sales Manager), you'll play a vital role in leading our retail team to deliver outstanding sales results and customer experiences.

Job Details

This is a part-time role working approximately 30 hours per week, with a competitive salary of around £28,000 - £35,000 per annum, depending on experience. You'll be based in one of our stores, working closely with the Area Manager and other teams to drive business growth and achieve targets.

Responsibilities

Your key responsibilities will include:

  • Managing a team of Brow and Beauty Experts to achieve sales targets and provide exceptional customer service.
  • Developing and implementing effective sales strategies to drive business growth.
  • Maintaining high levels of customer satisfaction through effective communication, problem-solving, and conflict resolution.
  • Ensuring accurate stock management, reporting any discrepancies or concerns to the Area Manager promptly.

Requirements

To succeed as a Senior Customer Service Specialist (Counter Sales Manager) at Benefit Cosmetics UK, you will need:

  • A strong background in retail management, preferably in the beauty industry.
  • Excellent leadership, communication, and interpersonal skills.
  • The ability to work flexibly, including weekends and evenings.
  • A passion for delivering exceptional customer service and driving sales growth.


  • York, York City, United Kingdom DPDgroup Full time

    About the RoleWe are seeking an experienced Customer Service Liaison Specialist to join our dedicated and friendly customer services team at DPDgroup.In this role, you will be responsible for providing exceptional customer service and support to both internal and external customers in relation to parcel collection and delivery. You will work closely with our...


  • York, York City, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Be Part of Our Dynamic Retail Team in YorkWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in York, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...


  • York, York City, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in York, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...


  • York, York City, United Kingdom ENGINEERINGUK Full time

    Job SummaryWe are currently seeking a Customer Acquisition Specialist to join our team at EngineeringUK. In this role, you will be responsible for acquiring new customers through targeted sales efforts. As a Customer Acquisition Specialist, you will engage with prospective customers to deliver exceptional service and promote our products. Our team will...


  • York, York City, United Kingdom Inditex Group Full time

    Job Description:As a Retail Sales Specialist at Inditex Group, you will be responsible for delivering a high level of customer service, ensuring that every customer has an exceptional experience in our store. This will involve assisting customers with purchases, answering questions about products, and promoting our company's sustainability project.Main...


  • York, York City, United Kingdom Hiscox Full time

    OverviewHiscox is a leading insurance company that prioritizes delivering outstanding service to its customers. We are seeking an experienced Customer Outcome Specialist to join our Governance & Control team.


  • York, York City, United Kingdom Rogers Communications, Inc. Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced sales environment? If so, we invite you to apply for the Customer Experience Specialist role at Rogers Communications, Inc. in York, ON. As a key member of our sales team, you'll be responsible for driving sales growth and enhancing the overall retail...


  • York, York City, United Kingdom Tenpin Ltd Full time

    About Tenpin LtdTenpin Ltd is a leading entertainment and leisure company that offers a unique blend of bowling, food, and fun. Our goal is to create an exceptional customer experience that leaves a lasting impression.Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at our York location. This is a...


  • York, York City, United Kingdom Hiscox Full time

    About the Role:Hiscox is seeking a highly skilled Customer Relations Technical Specialist to join our team in London. This exciting opportunity will see you handling complex insurance complaints with professionalism and integrity.The Job Description:Handle a portfolio of intricate insurance complaints, prioritising your workload to meet regulatory...


  • York, York City, United Kingdom Delta Hotels by Marriott York Full time

    Delivering Exceptional Guest Experiences">We are seeking a talented Customer Service Representative to join our team at Delta Hotels by Marriott York. In this role, you will be responsible for delivering seamless and memorable experiences for our guests.As a Guest Experience Specialist, you will be empowered to take the initiative in addressing guest...


  • York, York City, United Kingdom MERJE Ltd Full time

    About the Position:">MERJE Ltd is seeking a highly experienced CX Transformation Specialist to lead our Customer Experience Team. The ideal candidate will have a proven track record of driving customer satisfaction and loyalty through innovative solutions and strategic recommendations.">Key Responsibilities:">">Lead the CX team in managing specialised...


  • York, York City, United Kingdom Ellea Nursing Full time

    We are seeking a highly skilled Senior Paediatric Care Specialist to provide exceptional care to our high-profile clients in York. As a key member of our team, you will be responsible for delivering outstanding, clinically led customer experiences, helping our clients take back control and live life to the fullest.Key Responsibilities:Providing an invaluable...


  • York, York City, United Kingdom Interface Recruitment UK Full time

    About the RoleWe are seeking a highly skilled Senior Mobility Technical Specialist to join our team at Interface Recruitment UK.Job DescriptionThe successful candidate will provide technical advice, design, delivery, and support for customers and hosted and managed services in mobility technologies. Key responsibilities include:Technical consultancy and...


  • York, York City, United Kingdom Workonblockchain Full time

    Senior Excel Specialist Job DescriptionIn this role, you will be responsible for analyzing a wide range of data using Excel to inform and enhance service commissioning and delivery. You will provide insights that directly support the Senior Leadership Team, helping them offer the highest quality of care and support.You will also produce and present...


  • York, York City, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Service Excellence Specialist at beBee Professionals, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to handle customer inquiries and resolve issues efficiently, ensuring that our customers receive the highest level of service.Key Responsibilities:Respond to customer inquiries via phone,...


  • York, York City, United Kingdom Hollywood Bowl Group Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Customer Experience Specialist to join our team at Hollywood Bowl Group. This is an excellent opportunity to work in a fun and fast-paced environment with great benefits.


  • York, York City, United Kingdom Hiscox Full time

    Job DescriptionWe are seeking a diligent and self-motivated Customer Excellence Specialist to join our Governance & Control Team in York.In this role, you will be responsible for conducting end-to-end customer outcome testing across various key journeys and business areas.Key Responsibilities:Complete outcome testing across multiple customer journeys,...


  • York, York City, United Kingdom Tenpin Full time

    **Career Development Opportunities**At Houdini's Escape Rooms, we believe in investing in our staff and providing opportunities for career growth and development. As a Game Master, you will have the chance to progress into management or senior roles within our company.**Key Responsibilities:**Deliver exceptional customer experiences, ensuring that every...


  • York, York City, United Kingdom Austin Fraser Full time

    Job Overview:Austin Fraser is seeking a talented IT Service Desk Specialist to join our team as a Remote IT Support Engineer. This role offers the opportunity to work in a fully remote environment, providing excellent customer service and technical support to our clients.Key Responsibilities:Enable colleagues with necessary tools to perform their jobs...


  • York, York City, United Kingdom HSL Chairs Full time

    Job Description:We are seeking a highly skilled and customer-focused Sales Assistant to join our team at HSL Chairs in York. As a Sales Assistant, you will be responsible for providing exceptional customer service, ensuring customers have an enjoyable shopping experience, and driving sales growth through effective sales techniques.Key Responsibilities:Offer...