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Delivery Office Support Manager

4 weeks ago

Manchester, United Kingdom Virgin Media Full time

Role Overview

We are seeking a highly skilled Delivery Office Support Manager to join our Agile Management Office (AMO) squad. As a key member of our team, you will be responsible for overseeing the coordination and governance of new initiative and backlog requests to and from technology partners/suppliers.

In this role, you will collaborate closely with the Agile Delivery/Project Management chapter to provide crucial visibility to the business regarding roadmap deliveries, risks, and change impacts. Your support will be instrumental in driving excellence and innovation in our dynamic work environment.

About Us

Tesco Mobile is a unique business, a 50/50 joint venture between VMO2 and Tesco that launched back in 2003. We have over 5 million customers and are award-winning, instilling agile methodologies and cultivating a fantastic can-do attitude across our teams.

Key Responsibilities

  • Coordinate and govern new initiative and backlog requests to and from technology partners/suppliers.
  • Collaborate with the Agile Delivery/Project Management chapter to provide crucial visibility to the business regarding roadmap deliveries, risks, and change impacts.
  • Support the Chapter on their continuous improvement journey, whether through enhancements to structure, processes, deliverables, tooling, or people.

Requirements

  • Two years+ project analysis, prioritisation and co-ordination experience is essential.
  • Having experience within stakeholder management and working cross-functionally to be able to understand the needs and considerations of various teams is key to being successful in this role.
  • Comfortable clarifying requirements for new project requests if they are unclear.
  • Being able to demonstrate experience with coordination and delivering change in Project Management.
  • Planning and road-mapping presentation skills is critical in this role.

What We Offer

We celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

We're all about hybrid working here, so expect to have a base location where you'll have the right facilities to enable amazing collaboration and quality time with your team, alongside all the right kit to work from home too.