Case Officer

4 weeks ago


Manchester, United Kingdom Office Angels Full time

Job Title: Case Officer

Job Type: Temporary, Full-time

Location: Manchester City Centre

Job Description:

We are seeking a skilled Case Officer to join our team at a regulatory body based in Manchester City Centre. As a Case Officer, you will be responsible for assessing, monitoring, and tracking complaints, drafting responses to complainants, and escalating them if necessary.

Key Responsibilities:

  1. Process complaints and recommend/decide on the appropriate course of action.
  2. Work with regional teams to progress complaints quickly by liaising with senior team members to ensure work is completed to standard.
  3. Quality check your own and others' work.
  4. Update the in-house database to ensure your work is recorded accurately.
  5. Manage your own caseload of complaints.

Requirements:

  1. Excellent verbal and written English.
  2. Experience of using a variety of databases and IT applications, especially Excel, Word, Outlook, and Microsoft Teams.
  3. Ability to follow stringent policies and procedures.

Benefits:

  1. Weekly pay.
  2. Hybrid working.

  • Case Officer

    2 months ago


    Manchester, United Kingdom CV-Library Full time

    Case Officer £14.74 per hour Manchester City Centre Hybrid working Temporary - Minimum 6 months Full-time (37 hours per week) Office Angels are recruiting for a Case Officer for a regulatory body whose head office is based in Manchester City Centre. The purpose of this role is to assess, monitor and track complaints, draft responses to...

  • Case Officer

    1 month ago


    Manchester, United Kingdom Royal British Legion Trading Ltd Full time

    Are you passionate about advising, advocating, or guiding local communities?Ready to take your career to new heights with one of the UKs most impactful charities?Join us in empowering communities and making a lasting difference.Were looking for a dedicated Case Officer to manage casework and provide direct support, advice, and guidance to beneficiaries on a...

  • Case Officer, Mergers

    5 months ago


    Manchester, United Kingdom Competition & Markets Authority Full time

    **Details**: **Reference number**: - 358458**Salary**: - £36,550 - £40,975- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - Mergers**Type of role**: - Economist - Investigation - Legal Services - Project Delivery**Working pattern**: -...


  • Manchester, United Kingdom General Medical Council Full time

    **Directorate** Corporate Directorate **Job function** Corporate Review **Location** Manchester **Level** 4 **Salary** Manchester Level 4 £29,000 - £33,012 **Contract** Secondment **Closing date** **Assessment date** Interviews will be held on 14 & 15 August **Job reference** GMC4127 Complaints & Review Case Officer - 6 Months...


  • Manchester, United Kingdom General Medical Council Full time

    **Directorate** Corporate Directorate **Job function** Corporate Review **Location** Manchester **Level** 4 **Salary** Manchester Level 4 £29,000 - £33,012 **Contract** Permanent **Closing date** **Assessment date** Interviews will be held on 14 & 15 August **Job reference** GMC4126 Complaints & Review Case Officer This role will be a...


  • Manchester, United Kingdom General Medical Council Full time

    **Directorate** Corporate Directorate **Job function** Corporate Review **Location** Manchester **Level** 4 **Salary** Manchester Level 4 £29,000 - £33,012 **Contract** Fixed Term **Closing date** **Assessment date** Interviews will be held on 14 & 15 August **Job reference** GMC4127 Complaints & Review Case Officer - 6 Months...


  • Manchester, United Kingdom NHS Greater Manchester Integrated Care Full time

    About the RoleThe NHS Greater Manchester Integrated Care is seeking a highly skilled and experienced Administrative Support Specialist to join their Neurorehabilitation case management team. As an Administrative Support Specialist, you will provide administrative support to the specialist case management function for neurorehabilitation, ensuring the smooth...


  • Manchester, United Kingdom Home Office Full time

    **Details**: **Reference number**: - 350194**Salary**: - £24,800**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - HO - Immigration Enforcement - HO Immigration Enforcement - Civil Penalty Compliance Team**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: -...

  • Case Manager

    3 weeks ago


    Manchester, United Kingdom Valorem Partners Full time

    Case Manager – Buy to let – Specialist Property FinanceSalary: Attractive salary up to £30k + Commission paid per completion+ benefits.Location: Salford Quays, Manchester.Office based Mon-FriCareer Progression: Excellent growth opportunities within a successful lenderAre you a proactive Case Manager looking to advance your career in the dynamic world of...

  • Case Manager

    2 weeks ago


    Manchester, United Kingdom Valorem Partners Full time

    Job Description Case Manager – Buy to let – Specialist Property Finance Salary : Attractive salary up to £30k + Commission paid per completion+ benefits. Location : Salford Quays, Manchester. Office based Mon-Fri Career Progression : Excellent growth opportunities within a successful lender Are you a proactive Case Manager looking to advance your...

  • Case Manager

    3 weeks ago


    Manchester, United Kingdom Valorem Partners Full time

    Case Manager – Buy to let – Specialist Property FinanceSalary: Attractive salary up to £30k + Commission paid per completion+ benefits.Location: Salford Quays, Manchester.Office based Mon-FriCareer Progression: Excellent growth opportunities within a successful lenderAre you a proactive Case Manager looking to advance your career in the dynamic world of...


  • Manchester, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 325954**Salary**: - £32,827 - £35,678- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer- HEO**Contract type**: - Permanent**Type of role**: - Legal Services**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the...


  • Manchester, United Kingdom Connells Group Full time

    We are recruiting for a **Remortgage Case Handler** based in our **Manchester Office.** This role would suit someone who holds or has recently graduated with a Law Degree. **Key responsibilities of a Remortgage Case Handler** - Deal with incoming correspondences from clients and ensure that these are recorded on our case management system. - Undertake...

  • Case Manager

    3 weeks ago


    Bolton, Greater Manchester, United Kingdom Fintelligent Search Full time €23,000

    Are you ready to elevate your career with a dynamic company that's continuously growing? Our client is on the lookout for a First Charge Mortgage Case Manager to join their bustling office in Horwich, Bolton. If you're passionate about delivering outstanding customer service and thrive in a lively office setting, this could be the perfect opportunity...

  • Case Manager

    3 weeks ago


    bolton, greater manchester, United Kingdom Fintelligent Search Full time

    Are you ready to elevate your career with a dynamic company that's continuously growing? Our client is on the lookout for a First Charge Mortgage Case Manager to join their bustling office in Horwich, Bolton. If you're passionate about delivering outstanding customer service and thrive in a lively office setting, this could be the perfect opportunity for...


  • Manchester, United Kingdom CV-Library Full time

    About the RoleThis exciting position as a Paralegal for Criminal Cases is now available at CV-Library. As a key member of the team, you will be responsible for supporting case handlers in their daily tasks.The ideal candidate will have strong IT skills, including Outlook, Word, and Excel, as well as excellent communication skills, including telephone...

  • Safety Case Engineer

    6 months ago


    Manchester, United Kingdom Jacobs Full time

    Safety Case Engineer -(EST00023G) Your Impact: Do you have excellent communication skills and an eye for detail?  Would you like to work in a growing sector, for a company that will support your long-term career development? Our business is growing and we’re recruiting experienced Safety Case Engineers at all levels . If you have experience...


  • Manchester, United Kingdom British Cycling Full time

    **Role Title: Compliance and Safeguarding Case Worker** **Salary : Up to £25,500 per annum, dependent on experience** **About British Cycling** Whether through the unbridled success of the Great British Cycling Team, or the incredible work we do within England at British Cycling we want to inspire the next generation and encourage as many people as...


  • Manchester, United Kingdom Horwich Farrelly Full time

    About the RoleWe are currently recruiting for an experienced Litigation Executive to join our Motor & Casualty Department in Manchester or Liverpool offices.The role involves working independently and as part of a successful Motor & Casualty team. The ideal candidate will have a law degree, GDL, LPC, or equivalent qualifications, and previous file handling...

  • Case Administrator

    6 months ago


    Manchester, United Kingdom Ministry of Justice Full time

    Salary 1 - £22,096 - £24,718 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - North West City/Town 1 - Manchester Building/Site 1 - JSO Redfern Building 30 Hanover Street Manchester, M4 4AH Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full...