Customer Service Representative
3 days ago
About Us
Pavers Shoes is a growing, profitable business with family values and green credentials, offering a friendly and engaging work environment.
Job Summary
We are seeking a Customer Advisor to join our team at Hayes Garden Centre in Ambleside. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily KPIs.
Responsibilities
- Deliver exceptional customer service and provide knowledgeable advice on our products
- Advise customers on shoe care and accessories to complement their needs
- Support the maintenance of store standards, product placements, and stockroom
- Be a team player and maintain a friendly, engaging, and positive attitude
Requirements
- Good availability for weekend and weekday working
- Previous experience in sales, customer care, or retail is desirable
- Ability to work in a fast-paced environment and meet daily KPIs
What We Offer
- Competitive hourly rate of £12.15 (increasing to £12.35 after completing retail induction)
- Generous staff discount scheme
- Holiday entitlement increasing with service
- Company contribution pension
- Access to the Pavers Foundation and Pavers Academy
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