Tenant Retention Specialist

23 hours ago


Lincoln, Lincolnshire, United Kingdom HomeLet Full time
Job Title: Tenant Retention Specialist

We are seeking an exceptional individual to join our team as a Tenant Retention Specialist. As a key member of our sales team, you will be responsible for selling insurance policies directly to customers through outbound calling and inbound calls. Your primary goal will be to retain existing customers and generate additional income for the business.

Key Responsibilities:
- Build relationships with customers and provide solutions to their needs using our products and services
- Meet or exceed individual sales targets and contribute to meeting targets set for the team and business unit
- Utilize leads from within HomeLet or Let Alliance to sell insurance policies and retain business
- Identify opportunities to help support the growth of our back book by renewing policies and retaining existing customers

Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong problem-solving skills and ability to think creatively
- Experience in sales or customer service is preferred but not required

What We Offer:
- Competitive salary: £25,000 - £35,000 per annum
- Comprehensive benefits package including life insurance, pension scheme, and flexible working options
- Opportunities for career growth and professional development

About Us:
- HomeLet is a leading provider of property services in the UK
- Our mission is to deliver exceptional customer service and support our customers' needs

Contact Information:

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