Customer Service Team Lead

2 months ago


Midlothian, United Kingdom Bamford Contract Services Ltd Full time
{"title": "Senior Customer Service Advisor", "description": "Job Summary

Bamford Contract Services Ltd is seeking a Senior Customer Service Advisor to lead and support their team in providing exceptional customer service to residents in a student accommodation in Edinburgh.

Key Responsibilities
  • Safety and Welfare
    • Prioritize safety and welfare by adhering to all relevant policies and processes.
    • Develop a thorough understanding of statutory and legal responsibilities.
  • Customer Service
    • Create a welcoming and efficient front of house service.
    • Handle customer enquiries through various channels.
    • Process customer payments with attention to detail.
  • Experience and Events
    • Plan and facilitate events for residents.
    • Maintain common areas and lounges.
  • Benefits
    • Company pension
    • On-site parking
Requirements

Ideal applicants will have 2 years of customer service experience and a passion for creating the best student experience.

Bamford Contract Services Ltd is an equal opportunities employer.

"}

  • Midlothian, United Kingdom The Recruitment Co Full time

    Customer Care Team LeadWe are seeking a highly motivated and experienced Customer Care Team Lead to join our dynamic team at The Recruitment Co. As a key member of our customer service team, you will be responsible for leading a team of customer care professionals and driving excellence in customer service delivery.Key Responsibilities:Lead a team of...


  • Midlothian, United Kingdom The Recruitment Co Full time

    Customer Care Team LeadWe are seeking a highly motivated and experienced Customer Care Team Lead to join our dynamic team at The Recruitment Co. As a key member of our customer service team, you will be responsible for leading a team of customer care professionals and driving excellence in customer service delivery.Key Responsibilities:Lead a team of...


  • Midlothian, United Kingdom Spire Healthcare Full time

    Room Service Team Lead OpportunitySpire Healthcare is seeking a skilled Room Service Team Lead to support the efficient operation of the pantry and hotel services department.Key Responsibilities:Collaborate with clinical staff to meet the diverse needs of the hospital's hotel services.Ensure cleaning tasks are completed and documented according to schedules...


  • Midlothian, United Kingdom The University of Edinburgh Full time

    UE04: £25,433 - £28,081 plus 5% premium band for flexible workingAccommodation, Catering and Events; Business Development and OccupancyOpen Ended Contract - Permanent.Full Time - 35 hours per week.The Opportunity:We are seeking a dynamic and experienced Breakfast Service Team Lead to lead our breakfast service team and ensure our guests start their day on...


  • Midlothian, United Kingdom Spire Healthcare Full time

    Job Title: Hospital Services Team LeadSpire Healthcare is seeking a Hospital Services Team Lead to support the running of the pantry and hotel services department at Murrayfield Hospital in Edinburgh.Key Responsibilities:Work closely with clinical staff to meet the varying needs of the hospital in relation to hotel services.Ensure cleaning jobs are completed...


  • Midlothian, United Kingdom Spire Healthcare Full time

    Room Service Team Lead | Spire Healthcare | Full time | Competitive SalarySpire Healthcare is seeking a skilled Room Service Team Lead to oversee the smooth operation of our hospital's pantry and hotel services department.Key Responsibilities:Collaborate with clinical staff to meet the diverse needs of our hospital's patients and visitors.Ensure cleaning...


  • Midlothian, United Kingdom Spire Healthcare Full time

    Room Service Team Lead | Spire Healthcare | Full time | Competitive SalarySpire Healthcare is seeking a skilled Room Service Team Lead to oversee the smooth operation of our hospital's pantry and hotel services department.Key Responsibilities:Collaborate with clinical staff to meet the diverse needs of our hospital's patients and visitors.Ensure cleaning...


  • Midlothian, United Kingdom Spire Healthcare Full time

    Room Service Team Lead | Spire Healthcare | Full time | Competitive SalarySpire Healthcare is seeking a skilled Room Service Team Lead to oversee the smooth operation of our hospital's pantry and hotel services department.Key Responsibilities:Collaborate with clinical staff to meet the diverse needs of our hospital's patients and visitors.Ensure cleaning...


  • Midlothian, United Kingdom Spire Healthcare Full time

    Room Service Team Lead | Spire Healthcare | Full time | Competitive SalarySpire Healthcare is seeking a skilled Room Service Team Lead to oversee the smooth operation of our hospital's pantry and hotel services department.Key Responsibilities:Collaborate with clinical staff to meet the diverse needs of our hospital's patients and visitors.Ensure cleaning...


  • Midlothian, United Kingdom Spire Healthcare Full time

    Hospital Services Team LeadSpire Healthcare is seeking a Hospital Services Team Lead to support the running of the pantry and hotel services department.Key Responsibilities:To work in close liaison with clinical staff to meet the varying needs of the hospital in relation to hotel services.To ensure cleaning jobs are completed and signed for in accordance...


  • Midlothian, United Kingdom The University of Edinburgh Full time

    UE04: £25,433 - £28,081 plus 5% premium band for flexible workingAccommodation, Catering and Events; Business Development and OccupancyOpen Ended Contract - Permanent.Full Time - 35 hours per week.The Opportunity:We are seeking a dynamic and experienced Breakfast Service Team Lead to lead our breakfast service team and ensure our guests start their day on...


  • Midlothian, United Kingdom The University of Edinburgh Full time

    UE04: £25,433 - £28,081 plus 5% premium band for flexible workingAccommodation, Catering and Events; Business Development and OccupancyOpen Ended Contract - Permanent.Full Time - 35 hours per week.The Opportunity:We are seeking a dynamic and experienced Breakfast Service Team Lead to lead our breakfast service team and ensure our guests start their day on...


  • Midlothian, United Kingdom The University of Edinburgh Full time

    UE04: £25,433 - £28,081 plus 5% premium band for flexible workingAccommodation, Catering and Events; Business Development and OccupancyOpen Ended Contract - Permanent.Full Time - 35 hours per week.The Opportunity:We are seeking a dynamic and experienced Assistant Breakfast Manager to lead our breakfast service team and deliver exceptional experiences for...


  • Midlothian, United Kingdom NEXT Full time

    About the Role:We are seeking a highly organized and efficient team member to join our fast-paced store team. As a key part of our delivery team, your primary responsibility will be to ensure that our products are always available to customers in a timely manner.Main Responsibilities:Process stock quickly and accurately, including scanning, unpacking,...


  • Midlothian, United Kingdom Randstad Delivery (GBS) Full time

    Job Title: Customer Service AdvisorLocation: Edinburgh, UKContract: 12 monthsIntroduction:Our client, a leading financial services institution, is seeking a Customer Adviser to join their dynamic team based in Edinburgh. With a long-standing reputation for providing exceptional banking services, our client is dedicated to supporting both individual and...


  • Midlothian, United Kingdom Randstad Delivery (GBS) Full time

    Job Title: Customer Service AdvisorLocation: Edinburgh, UKContract: 12 monthsIntroduction:Our client, a leading financial services institution, is seeking a Customer Adviser to join their dynamic team based in Edinburgh. With a long-standing reputation for providing exceptional banking services, our client is dedicated to supporting both individual and...


  • Midlothian, United Kingdom Nutmeg Saving and Investment Limited Full time

    Nutmeg, a leading digital wealth manager, is seeking a skilled Customer Services Specialist to join its team. As a key member of the customer support team, you will be responsible for providing exceptional customer service and support to Nutmeg's clients.Key Responsibilities:Act as the first point of contact for Nutmeg customers, providing timely and...


  • Midlothian, United Kingdom Nutmeg Saving and Investment Limited Full time

    Nutmeg, a leading digital wealth manager, is seeking a skilled Customer Services Specialist to join its team. As a key member of the customer support team, you will be responsible for providing exceptional customer service and support to Nutmeg's clients.Key Responsibilities:Act as the first point of contact for Nutmeg customers, providing timely and...


  • Midlothian, United Kingdom Randstad Delivery (GBS) Full time

    Job Title: Customer Service - Customer Advisor Location: Edinburgh, Port HamiltonContract: 12 months Introduction:My client, a leading financial services institution, is currently seeking a Customer Adviser to join their dynamic team based in Edinburgh. With a long-standing reputation for providing exceptional banking services, my client is dedicated to...


  • Midlothian, United Kingdom Nutmeg Saving and Investment Limited Full time

    Nutmeg, a leading digital wealth manager, is seeking a skilled Customer Services Specialist to join its team. As a key member of the customer support team, you will be responsible for providing exceptional customer service and support to Nutmeg's clients.Key Responsibilities:Act as the first point of contact for Nutmeg customers, providing timely and...