Customer Service Team Lead
15 hours ago
Bamford Contract Services Ltd is seeking a Senior Customer Service Advisor to lead and support their team in providing exceptional customer service to residents in a student accommodation in Edinburgh.
Key Responsibilities- Safety and Welfare
- Prioritize safety and welfare by adhering to all relevant policies and processes.
- Develop a thorough understanding of statutory and legal responsibilities.
- Customer Service
- Create a welcoming and efficient front of house service.
- Handle customer enquiries through various channels.
- Process customer payments with attention to detail.
- Experience and Events
- Plan and facilitate events for residents.
- Maintain common areas and lounges.
- Benefits
- Company pension
- On-site parking
Ideal applicants will have 2 years of customer service experience and a passion for creating the best student experience.
Bamford Contract Services Ltd is an equal opportunities employer.
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