Hospital Services Team Lead

4 weeks ago


Midlothian, United Kingdom Spire Healthcare Full time

Room Service Team Lead Opportunity

Spire Healthcare is seeking a skilled Room Service Team Lead to support the efficient operation of the pantry and hotel services department.

Key Responsibilities:

  • Collaborate with clinical staff to meet the diverse needs of the hospital's hotel services.
  • Ensure cleaning tasks are completed and documented according to schedules and procedures.
  • Comply with Health and Safety regulations, including COSHH.
  • Take meal orders from patients and visitors, adhering to dietary requirements.
  • Provide excellent customer service, ensuring prompt and clean delivery of food and beverages.
  • Manage patient tray presentations and prompt collection of used items.
  • Offer refreshments as needed, maintaining a clean and organized environment.
  • Develop strong relationships with customers, demonstrating excellent communication and interpersonal skills.

Requirements:

  • Passion for delivering exceptional customer service.
  • Proven ability to build rapport with customers.
  • Excellent communication and interpersonal skills.

Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.

Spire Healthcare is a leading independent hospital group, committed to providing high-quality care and excellent patient experiences.



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