Hospital Service Team Coordinator

4 weeks ago


Midlothian, United Kingdom Spire Healthcare Full time

Room Service Team Lead | Murrayfield Hospital - Edinburgh | Full time | £28,500

Spire Murrayfield Hospital is looking for a Room Service Team Lead to support the running of the pantry and hotel services department.

Duties and responsibilities:

  • To work in close liaison with the clinical staff dealing with the varying needs of the hospital in relation to Hotel Services
  • Ensuring cleaning jobs are completed and signed for in accordance with cleaning schedules and procedures.
  • Compliance with all Health and Safety at Work Regulations including COSHH
  • Taking meal orders from patients and visitors
  • Observing all dietary requirements as identified on nurses list and ensure patients menu choice is compatible
  • Responsible for the service (including clearing and washing) of food and beverages to patients, visitors and staff
  • Responsible for presentations of patients' trays as per patient tray policy
  • Responsible for the prompt collection of all used trays, crockery, cutlery and glassware.
  • Offering and serving refreshments before and after a meal and as required at patients or visitors requests
  • Ensuring that all crockery and cutlery is presented to the patient clean and undamaged
  • Washing, drying and putting away of returned trays, crockery, cutlery and glassware

Who we're looking for:

  • A passion for delivering excellent customer service
  • Proven ability to build rapport with customers
  • Excellent communication skills
  • Excellent interpersonal and judgement skills

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance
  • Free Parking onsite

We commit to our employees' well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.



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