Business Operations Specialist

3 weeks ago


Carlisle, Cumbria, United Kingdom IDEX Consulting Full time
Overview
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IDEX Consulting seeks a Business Operations Specialist to lead our adviser back-office operations. This role involves collaborating with various teams to ensure efficient service delivery and operational excellence. If you're a detail-oriented individual with experience in data analysis, we encourage you to apply.

  • Collaborate with the Training & Competency team to streamline the adviser onboarding process.
  • Work with IT and support teams to address system issues and resolve queries.
  • Support data-driven initiatives, participating in data analysis, testing, and improvement processes.

About the Role: In this position, you'll be responsible for overseeing the adviser back-office systems and ensuring data quality. A strong background in data analysis and problem-solving skills are essential. Experience with adviser back-office systems (especially Xplan) and proficiency in Excel or similar database tools are highly desirable.



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