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Leisure Club Receptionist
2 months ago
About WAVE Spa & Wellness Centre
We're a family-owned business with a growing team and sites UK wide, focused on continual growth and a genuinely memorable experience for our guests.
About the Role
As a Leisure Receptionist, you'll be the person our guests rely on to handle transactions and anticipate every detail of a friction-free experience. You'll create a warm atmosphere that makes our guests feel welcome and visit time and time again.
Your Key Responsibilities
- Offer a warm professional welcome to members, hotel guests, and all visitors alike.
- Ensure accurate tracking of access and manage memberships, new enrollments, payments, and renewals.
- Be the first point of call for all enquiries, questions, and queries.
About You
- Strong communication skills through various means.
- Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience.
- Flexible and adaptable, with the ability to stay calm under pressure.
- High attention to detail and accuracy.
- A passion for the industry.
What We Offer
A dynamic and supportive work environment, with opportunities for growth and development.