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Leisure Club Receptionist

2 months ago


Beaconsfield, Buckinghamshire, United Kingdom WAVE Spa & Wellness Centre Full time

About WAVE Spa & Wellness Centre

We're a family-owned business with a growing team and sites UK wide, focused on continual growth and a genuinely memorable experience for our guests.

About the Role

As a Leisure Receptionist, you'll be the person our guests rely on to handle transactions and anticipate every detail of a friction-free experience. You'll create a warm atmosphere that makes our guests feel welcome and visit time and time again.

Your Key Responsibilities

  • Offer a warm professional welcome to members, hotel guests, and all visitors alike.
  • Ensure accurate tracking of access and manage memberships, new enrollments, payments, and renewals.
  • Be the first point of call for all enquiries, questions, and queries.

About You

  • Strong communication skills through various means.
  • Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience.
  • Flexible and adaptable, with the ability to stay calm under pressure.
  • High attention to detail and accuracy.
  • A passion for the industry.

What We Offer

A dynamic and supportive work environment, with opportunities for growth and development.