Regional Operations Manager
2 months ago
About the Role
We are seeking a driven and experienced Regional Operations Manager to lead our Make Ready division in the South-East region. This role offers a unique opportunity to shape the success of our specialist vehicle preparation and station cleaning services within the Ambulance sector.
Your Responsibilities
- Develop and implement operational strategies to maximize profitability across all contracts in your region.
- Monitor monthly KPI/QA scores, ensuring consistent achievement of required standards and conducting site visits for quality audits.
- Provide comprehensive analysis of financial performance, including P&L oversight, balance sheets, and cash flow management.
- Foster strong relationships with senior clients, effectively communicating operational updates and addressing any concerns.
- Lead and mentor a team of Regional Managers, providing coaching and support to enhance their performance.
- Proactively identify potential service disruptions and implement solutions to mitigate risks.
Your Skills and Experience
- Proven experience in managing managers within a fast-paced environment, with a focus on coaching and development.
- Strong analytical skills with the ability to interpret financial data and propose actionable solutions.
- Exceptional communication and interpersonal skills, enabling effective collaboration at all levels.
- A proactive and results-oriented approach, with a commitment to exceeding performance targets.
- Experience within the FM or NHS service sectors is highly desirable.
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