Customer Service Representative

4 weeks ago


Poole, Poole, United Kingdom ESS Full time
Customer Service Assistant - Poole

We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team in Poole. As a Customer Service Assistant, you will play a key role in delivering exceptional customer experience for Defence on a part-time basis, contracted to 16 hours per week.

As a member of our team, you will contribute to a passionate and friendly environment, working in a fast-paced environment. You'll have every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Key Responsibilities:

  • Preparing high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Service Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high-profile police, secure environments, and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels, and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength.



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