Application Support Lead

1 month ago


Coventry, Coventry, United Kingdom Getting In Limited Full time
Job Summary:
As a skilled Application Support Lead, you will play a vital role in ensuring the smooth operation of our company's applications and infrastructure. This is an exciting opportunity to join a dynamic team where you will be responsible for maintaining application support processes, documenting policies and procedures, and providing strategic technical advice to internal colleagues and external clients and customers.

About Us:
We are Getting In Limited, a leading provider of innovative digital solutions. Our mission is to empower people to live healthier, happier lives. We are committed to delivering exceptional services and products that meet the evolving needs of our clients and customers.

Key Responsibilities:
• Develop and maintain application support processes to ensure seamless delivery of applications and services.
• Document and implement policies and procedures to ensure compliance and consistency.
• Provide expert technical advice to internal colleagues and external clients and customers to resolve hardware and software issues.
• Collaborate with cross-functional teams to identify opportunities for process improvements and optimize application delivery.
• Stay up-to-date with industry trends and emerging technologies to drive innovation and excellence.

Requirements:
• 2+ years of experience in application support or a related field.
• Strong understanding of IT principles, applications, and infrastructure.
• Excellent communication and problem-solving skills.
• Ability to work effectively in a fast-paced environment with multiple priorities.
• Bachelor's degree in Computer Science, Information Technology, or a related field.

Salary:
The estimated salary for this role is £40,000 - £60,000 per annum, depending on experience.

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