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Support Coordinator Role

4 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Home Group Full time

About the Role

We are seeking a dedicated and compassionate Support Coordinator to join our team at Home Group. As a Support Coordinator, you will play a vital role in supporting our customers who have complex needs to develop their skills and live more independently in the community.

Key Responsibilities

  • Creating support plans with customers and coordinating our small team of Support Workers working to the plans.
  • Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy, and moving onto independent accommodation if they are able.
  • Carrying out risk assessments, support planning, goal setting, and regular reviews.
  • Collaborating with colleagues and providing cuppas, chats, and catch-ups.

What We Offer

  • A competitive salary of £12.61 per hour (£24,664 per annum) and great benefits, including a Health Cash Plan.
  • A supportive and inclusive work environment with opportunities for growth and development.
  • A chance to make a real difference in the lives of our customers and be part of a team that truly cares.

Requirements

  • Passion to support customers to live their best life, working collaboratively with an eye for detail.
  • Experience of coordinating and assessing customer referrals.
  • The ability to work on your own initiative, remain calm under pressure, and have a resilient approach.

Working with Us

We are a values-driven organization that prioritizes the well-being and safety of our customers and staff. We offer a range of benefits, including 34 days' leave (increasing to 39), a Health Cash Plan, and over 800 high street discounts. We are committed to creating a workplace that is inclusive, respectful, and supportive of all colleagues.