Advanced IT Support Specialist

6 days ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

Job Summary:

We are seeking an experienced 1st Line Technician Support to join our team in the UK. As a key member of our IT support team, you will be responsible for providing high-level technical support to our clients and ensuring their productivity through effective use of our IT systems.

You will deliver excellent client service experience and continually improve the quality of the service delivered through proactivity, good communication, technical skill, and organisation. Your primary goal will be to resolve incidents and service requests efficiently and effectively.

Key Responsibilities:

  • Application Delivery and Maintenance: Ensure that all applications are properly installed, configured, and maintained on employee devices.
  • Patching and Anti-Virus Management: Implement patches and updates for operating systems and applications, as well as manage antivirus software to protect against malware and other security threats.
  • Hardware and Software Deployment: Install and configure hardware and software on employee devices, as needed.
  • Trend Analysis and Problem Management: Analyse trends and patterns in incident reports to identify potential problems and implement proactive measures to prevent them.

Requirements:

  • A minimum of 1-2 years of experience in a similar role, preferably in a help desk or IT support environment.
  • Excellent troubleshooting and client service skills.
  • Strong technical knowledge of computer systems, networks, and applications.
  • Good communication and team skills.
  • Ability to work effectively under pressure and prioritise tasks.

Compensation and Benefits:

The estimated salary for this position is £25,000 - £35,000 per annum, depending on experience. We offer a range of benefits, including comprehensive health insurance, pension scheme, and annual leave.



  • Leeds, Leeds, United Kingdom Arbor Education Full time

    Unlock Your Potential with ArborAt Arbor Education, we're passionate about transforming education, and we're looking for a talented Advanced Support Specialist to join our team.You'll play a key role in delivering exceptional customer service to our Advanced Support customers, ensuring they receive timely and effective support. This includes responding to...


  • Leeds, Leeds, United Kingdom Vertex IT Solutions Ltd Full time

    Vertex IT Solutions LtdJob Title: Senior IT Support SpecialistWe are seeking a highly skilled and experienced Senior IT Support Specialist to join our team at Vertex IT Solutions Ltd. As a key member of our IT department, you will be responsible for delivering exceptional technical support to our clients.Key Responsibilities:Resolve complex technical issues...


  • Leeds, Leeds, United Kingdom Fruition IT Full time

    Job Title : Legal IT Learning SpecialistSalary : Negotiable depending on experienceLocation : Flexible across the UKLength : 6 months, with scope for extensions/permanent roleA leading international law firm seeks a Legal IT Learning Specialist to drive impactful IT training within the firm's legal departments. This role is critical in delivering a...


  • Leeds, Leeds, United Kingdom Beacon Support Full time

    Beacon Support Ltd. is a dynamic organization dedicated to providing specialist support services. As a Specialist Support Professional, you will play a vital role in assisting Higher Education students with disabilities and mental health conditions through one-to-one support.About the Role:You will work closely with students to encourage coping strategies,...


  • Leeds, Leeds, United Kingdom Rodericks Dental Full time

    OverviewRodericks Dental Partners is a leading dental group dedicated to delivering exceptional patient care and promoting quality dentistry.We are committed to fostering a collaborative environment where talented individuals can thrive, grow, and succeed together.About the RoleWe seek an ambitious Newly Qualified Dentist to join our dynamic team as a...


  • Leeds, Leeds, United Kingdom TPP Full time

    We are seeking a highly experienced Advanced IT Infrastructure Specialist to enhance our technical capabilities at TPP. This position comes with a competitive annual salary ranging from £50,000 to £70,000, contingent upon skills and experience.To succeed in this role, you should hold a strong academic record in computer science, specifically a predicted...

  • IT Support Specialist

    3 weeks ago


    Leeds, Leeds, United Kingdom Arbor Education Full time

    We are seeking a highly skilled IT Support Specialist to join our team at Arbor Education. As an IT Support Specialist, you will play a critical role in ensuring the seamless operation of our technology systems and providing exceptional support to our customers.Key responsibilities include:Providing technical assistance to customers via calls and...


  • Leeds, Leeds, United Kingdom Send Inclusion Support Full time

    Job Title: Specialist Learning Support Practitioner (Autism, Dyslexia)We are seeking a compassionate and experienced Specialist Learning Support Practitioner to work closely with a young person who requires tailored support to overcome challenges associated with Autism and Dyslexia.About Us: We are committed to providing exceptional, personalised support to...


  • Leeds, Leeds, United Kingdom Dream Medical Full time

    Job Title: Advanced Practice Nurse SpecialistDream Medical is seeking a skilled Advanced Practice Nurse to fill a Locum position in Bradford. As a dedicated healthcare professional, you will have the opportunity to work independently and provide high-quality patient care.Key Responsibilities:To assess patients' conditions and develop effective treatment...


  • Leeds, Leeds, United Kingdom Womble Bond Dickinson Full time

    Womble Bond Dickinson is seeking a skilled Advanced Manufacturing and Commercial Specialist to join its national commercial team in Newcastle, Teesside, or Leeds.About the OpportunityThis is an exciting opportunity to work on large-scale industrial projects for multinational corporations and rapidly expanding scale-up businesses and SMEs. You will help...


  • Leeds, Leeds, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled Advanced Eating Disorders Specialist to join our team at the Leeds and York Partnership NHS Foundation Trust. This is a unique opportunity to work in a new and emerging Adult Eating Disorders Service across West Yorkshire.Key ResponsibilitiesLead on triaging all new referrals into the service and work closely...


  • Leeds, Leeds, United Kingdom Elysium Healthcare Full time

    About Elysium HealthcareWe are a leading healthcare provider dedicated to delivering exceptional care and support to individuals with complex mental health needs. Our team of experienced professionals is committed to providing a safe, supportive, and therapeutic environment that enables our patients to recover and reach their full potential.Job SummaryWe are...


  • Leeds, Leeds, United Kingdom Vertex IT Solutions Ltd Full time

    We are seeking a highly skilled and experienced Network Support Specialist to join our team at Vertex IT Solutions Ltd.The ideal candidate will have experience in providing 3rd line support to incidents escalated from the service desk, managing various projects, and maintaining our Client's Infrastructure Estate, which presently consists of 300+ networks.Key...


  • Leeds, Leeds, United Kingdom Leeds City Council Full time

    Overview of the OrganisationWe are a dynamic HR team within Leeds City Council, dedicated to supporting employee growth and development. The successful candidate will play a key role in shaping our Staff Development Programme.Job SummaryThis exciting opportunity exists for a Career Advancement Specialist - Training and Development Coordinator to join our...


  • Leeds, Leeds, United Kingdom InterQuest Group Full time

    Job Title: Advanced Analytics Specialist - Credit RiskCompany OverviewAt InterQuest Group, we support businesses in finding the right talent to drive success.SalaryWe offer a competitive annual salary of £65,000 to £85,000 based on experience and skills.Job DescriptionThis Senior Analyst role focuses on analysing complex data sets to inform lending...


  • Leeds, Leeds, United Kingdom Fruition IT Full time

    Job Title : IT TrainerJob SummaryFruition IT is seeking a skilled IT Trainer to drive impactful IT training within our legal departments. This role is critical in delivering a sophisticated legal technology curriculum and advancing IT knowledge across the organisation.Key ResponsibilitiesDevelop and deliver engaging IT training programmes for employees,...


  • Leeds, Leeds, United Kingdom Chase Medical Full time

    Join us at Chase Medical: As a Primary Care Specialist, you will have the opportunity to work with a variety of clients across Leeds, including GP surgeries and other healthcare providers. With our help, you can find the perfect balance between work and personal life, while also increasing your earning potential.">About the Job: As a Locum Advanced Nurse...


  • Leeds, Leeds, United Kingdom The New Homes Group Full time

    Company OverviewThe New Homes Group is a leading specialist in the UK's new homes market, offering an outstanding opportunity for career advancement in financial services.


  • Leeds, Leeds, United Kingdom Beacon Support Full time

    We are seeking an experienced professional to join our team as a Disability Support Coach. This rewarding role involves working with Higher Education students who require specialist support due to disabilities or mental health conditions.About the Job:You will provide individualized support to help students overcome challenges and achieve their academic...


  • Leeds, Leeds, United Kingdom Bupa Dental Care London Bank Full time

    We are looking for a highly motivated Clinical Support Specialist to join our team at Bupa Dental Care London Bank.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced dental environment.Job Description:The Clinical Support Specialist will be responsible for providing clinical...