Advanced Support Specialist

6 days ago


Leeds, Leeds, United Kingdom Arbor Education Full time
Unlock Your Potential with Arbor

At Arbor Education, we're passionate about transforming education, and we're looking for a talented Advanced Support Specialist to join our team.

You'll play a key role in delivering exceptional customer service to our Advanced Support customers, ensuring they receive timely and effective support. This includes responding to tickets, resolving issues, and providing proactive support to prevent problems from arising.

We're looking for someone with excellent communication skills, a strong understanding of IT systems, and the ability to work collaboratively with internal teams. If you're passionate about delivering great service and have a talent for problem-solving, we'd love to hear from you.

Salary: £27,000 per annum

Responsibilities:

  • Respond to tickets and resolve issues promptly
  • Provide proactive support to prevent problems
  • Work collaboratively with internal teams


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