Strategic Retail Services Leader
10 hours ago
At Career Trails, we are seeking a highly skilled and experienced Strategic Retail Services Leader to join our team.
Salary: The estimated annual salary for this position is £80,000 - £110,000, depending on experience.
We are a dynamic organization that specializes in retail display work. As the Strategic Retail Services Leader, you will be responsible for overseeing all aspects of client services for a major retail client. Your primary objective will be to ensure the highest level of satisfaction for our clients and drive business development.
Key Responsibilities:
- Develop and implement strategies to enhance client satisfaction and retention, focusing on transformation programs.
- Build and maintain strong relationships with clients, providing exceptional customer service and addressing any concerns or issues that may arise.
- Lead and motivate a team of client services representatives, providing guidance, training, and support to ensure high performance.
- Collaborate with other departments, including sales, marketing, and operations, to ensure seamless and efficient client experiences.
- Develop and monitor key performance indicators (KPIs) to measure the success of the client services department and make necessary improvements.
- Stay up-to-date with industry trends and best practices, implementing new strategies to improve overall client experiences.
Qualifications:
- Bachelor's degree in business, marketing, or a related field.
- Minimum 5 years of experience in a client services or customer success role, with at least 2 years in a management or leadership position.
- Proven track record of successfully managing and developing a team.
- Strong communication, interpersonal, and problem-solving skills.
- Excellent organizational and time-management abilities.
- Knowledge of CRM software and experience in data analysis.
- Ability to thrive in a fast-paced, dynamic environment.
Benefits:
We offer a competitive benefits package and opportunities for professional growth and development. If you are a results-driven, customer-focused individual with a passion for delivering exceptional client service, we would welcome your application.
-
Retail Store Leader
4 weeks ago
Camberley, Surrey, United Kingdom 360 Resourcing Solutions Full timeJob DescriptionAs a Store Manager with 360 Resourcing Solutions, you will be responsible for leading a high-performing retail team in a fast-paced, volume-driven environment. You will need to have great leadership and people skills to drive, develop, and motivate your team, and deliver a top-performing store.The ideal candidate will have a retail background,...
-
Senior Retail Operations Manager
5 days ago
Camberley, Surrey, United Kingdom B&M Retail Limited Full timeRole OverviewB&M Retail Limited is a rapidly expanding business with exciting career development opportunities. We are currently seeking an experienced Floor Manager to join our store team in Surrey. This is a full-time role requiring flexibility in working patterns.Job ResponsibilitiesSupport the Store Management team in leading and inspiring the team to...
-
Deputy Store Leadership Opportunity
3 weeks ago
Camberley, Surrey, United Kingdom B&M Retail Full timeAbout the RoleAt B&M Retail, we're seeking a strong Deputy Store Manager to join our team in Camberley, Surrey. The successful candidate will be a hands-on leader who role models the B&M way of working to their team. As a key member of the store management team, you'll support in delivering exceptional store standards and contribute to maximising the...
-
Strategic Financial Leader
2 days ago
Camberley, Surrey, United Kingdom Siemens Healthcare Limited Full timeWe are seeking a highly skilled Strategic Financial Leader to join our team at Siemens Healthineers, where you will play a key role in shaping the financial future of our business.Our Story:Siemens Healthineers is a leading global medical technology company that pioneers breakthroughs in healthcare. We believe in empowering individuals to contribute with...
-
Regional Retail Operations Director
4 days ago
Camberley, Surrey, United Kingdom Marks & Spencer Plc Full timeRole SummaryWe are seeking a highly skilled Regional Retail Operations Director to lead our store teams in driving profitability and sales. This role requires a strong leader who can model new digital ways of working, promote a positive culture, and deliver exceptional standards and service.
-
Senior Retail Customer Service Lead
1 month ago
Camberley, Surrey, United Kingdom Royal Voluntary Service Full timeRoyal Voluntary Service is seeking a Senior Retail Customer Service Lead to oversee the effective operation of our retail shop at Frimley Park Hospital. The successful candidate will work on a full-time, permanent basis and receive a competitive salary of £11.95 per hour.About the Senior Retail Customer Service Lead role:Key responsibilities...
-
Senior Retail Customer Service Lead
4 weeks ago
Camberley, Surrey, United Kingdom Royal Voluntary Service Full timeWe are seeking a Senior Retail Customer Service Lead to join our team at Royal Voluntary Service. This is a full-time, permanent opportunity offering a competitive salary of £11.95 per hour.About the Role:The Senior Retail Customer Service Lead will be responsible for supervising the effective operation of our retail shop, ensuring excellent customer...
-
Client Services Director
4 weeks ago
Camberley, Surrey, United Kingdom Career Trails Full timeJob Title: Client Services Director - Retail and ManufacturingJob Summary:We are seeking a highly experienced Client Services Director to oversee all aspects of our client services for a major retail client. The ideal candidate will have a strong background in retail manufacturing and design, with a proven track record of successfully managing and developing...
-
Sales Team Leader
4 weeks ago
Camberley, Surrey, United Kingdom Selco Builders Warehouse Careers Full timeAbout the Role:We are seeking a highly motivated and experienced Sales Team Leader to join our team at Selco Builders Warehouse Careers. As a Sales Team Leader, you will be responsible for motivating and inspiring a team of colleagues to drive sales and customer satisfaction.Key Responsibilities:Customer communication management to drive Branch...
-
Client Services Director
4 weeks ago
Camberley, Surrey, United Kingdom Career Trails Full timeJob Title: Client Services Director - Retail and ManufacturingJob Summary:We are seeking a highly experienced Client Services Director to oversee all aspects of our client services for a major retail client. The ideal candidate will have a strong background in retail manufacturing and design, with a proven track record of successfully managing and developing...
-
Production Team Leader
4 weeks ago
Camberley, Surrey, United Kingdom Green Folk LTD Full timeJob Title: Production Team LeaderWe are seeking a highly skilled and experienced Production Team Leader to join our team at Green Folk LTD. As a Production Team Leader, you will be responsible for leading a team of 8 individuals, including assembly technicians and machine operators, in a full-time, permanent position.Key Responsibilities:* Lead a team of...
-
Camberley, Surrey, United Kingdom Deichmann Full timeRetail Store Leadership Development OpportunityAt Deichmann, we are seeking a skilled and ambitious individual to join our team as a Trainee Store Manager.About the RoleWe offer a full-time, permanent position with an initial salary of £28,000 per annum. The successful candidate will undergo comprehensive training and development, including store management...
-
Client Services Director
4 weeks ago
Camberley, Surrey, United Kingdom Career Trails Limited Full timeClient Services Director - Retail and Manufacturing ExpertCompany: Career Trails LimitedLocation: UKContract Details: Full-time, PermanentJob Description:We are seeking a highly experienced and dynamic Client Services Director to oversee all aspects of our client services for a major retail client. As the Client Services Director, you will be responsible for...
-
Senior Care Leader
2 days ago
Camberley, Surrey, United Kingdom Achieve together Full timeAt Achieve together, we are on a mission to support and inspire people to live healthy, happy, and meaningful lives.We are seeking an experienced Senior Care Leader who shares our passion for positively shaping lives. This is a role with challenge, growth, and purpose at its heart, where you'll be part of the leadership team and responsible for key...
-
Client Services Director
1 month ago
Camberley, Surrey, United Kingdom Career Trails Full timeWe are seeking a highly experienced Client Services Director to lead our client services team at Career Trails. As the Client Services Director, you will be responsible for overseeing all aspects of our client services for a major retail client, ensuring the highest level of satisfaction and driving business growth.Key Responsibilities:Develop and implement...
-
Strategic Procurement Specialist
5 days ago
Camberley, Surrey, United Kingdom Rentokil Initial Full timeRentokil Initial is a FTSE100 organisation in the UK and we are one of the largest business services companies in the world, operating globally through a number of global brands including Rentokil, Initial and Ambius.We have 10 businesses covering a range of business services from Pest Control, Washroom Hygiene, Specialist Cleaning, Interior Plants through...
-
Dynamic Business Leader
1 week ago
Camberley, Surrey, United Kingdom Tenpin Full timeJob Title: Dynamic Business LeaderWe are seeking a highly skilled and experienced General Manager to lead our bowling centre in exciting times. The ideal candidate will have a proven track record of driving sales growth, developing high-performing teams, and delivering exceptional customer experiences.Estimated Salary: £55,000 - £65,000 per annumThis is an...
-
Area Supervisor
4 weeks ago
Camberley, Surrey, United Kingdom https:jobs-redefined.cositemap Full timeUnlock Your Potential as a Retail LeaderAs a key member of our store team, you will play a vital role in driving sales, commerciality, and service standards. Your expertise will help our colleagues thrive, and you will be rewarded with a competitive holiday entitlement, discretionary bonus schemes, and a generous pension scheme.Develop Your Skills and...
-
Retail Sales Associate
4 weeks ago
Camberley, Surrey, United Kingdom Primark Full timeRetail Assistant RoleAt Primark, we're looking for a Retail Assistant to join our team. As a Retail Assistant, you'll be responsible for providing an exceptional customer experience, maintaining a well-organized store environment, and supporting the sales floor team.Key Responsibilities:Provide excellent customer service, answering queries and resolving...
-
Senior Retail Customer Assistant
4 weeks ago
Camberley, Surrey, United Kingdom Royal Voluntary Service Careers Full timeAbout the Role:We are seeking a Senior Retail Customer Assistant to join our team at Royal Voluntary Service Careers. As a key member of our retail team, you will be responsible for supervising the effective operation of our retail outlet, maintaining outstanding store standards, and providing excellent customer service to all customers.Key...