Debt Resolution Advisor

1 week ago


Edinburgh, Edinburgh, United Kingdom Orbit Services 2000 Ltd Full time

Become a part of a dynamic team at Orbit Services 2000 Ltd as a Debt Resolution Advisor In this exciting role, you will have the opportunity to make a real difference in people's lives by helping them manage their debt and achieve financial stability. As a key member of our team, you will be responsible for visiting customers at their homes to discuss options that can help them resolve their financial issues.

What We Offer:

  • An estimated annual salary of up to £37,617 (inclusive of car allowance)
  • A monthly bonus structure that recognizes your hard work and dedication
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A comprehensive benefits package that includes 31 days holiday (including bank holidays and annual 2-week December shutdown), discount and cash back at hundreds of high-street shops, and more

Your Key Responsibilities:

  • Visiting customers at their home addresses to discuss options that can help them resolve their financial issues
  • Resolving customer accounts on a personal basis, taking payments, and setting up repayment plans to help customers achieve financial stability
  • Educating customers on the potential consequences of non-payment of their account
  • Using an iPad to update customers' accounts with visit outcomes, so you need to be IT literate and comfortable using the iPad

Our Requirements:

  • A clear criminal record
  • No CCJ's or IVA's within the last 6 years
  • Confident verbal communicator
  • Good listening and decision-making skills
  • Proven time management skills
  • Comfortable working alone


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