Debt Resolution Advisor
1 week ago
Become a part of a dynamic team at Orbit Services 2000 Ltd as a Debt Resolution Advisor In this exciting role, you will have the opportunity to make a real difference in people's lives by helping them manage their debt and achieve financial stability. As a key member of our team, you will be responsible for visiting customers at their homes to discuss options that can help them resolve their financial issues.
What We Offer:
- An estimated annual salary of up to £37,617 (inclusive of car allowance)
- A monthly bonus structure that recognizes your hard work and dedication
- Ongoing training and development opportunities to enhance your skills and knowledge
- A comprehensive benefits package that includes 31 days holiday (including bank holidays and annual 2-week December shutdown), discount and cash back at hundreds of high-street shops, and more
Your Key Responsibilities:
- Visiting customers at their home addresses to discuss options that can help them resolve their financial issues
- Resolving customer accounts on a personal basis, taking payments, and setting up repayment plans to help customers achieve financial stability
- Educating customers on the potential consequences of non-payment of their account
- Using an iPad to update customers' accounts with visit outcomes, so you need to be IT literate and comfortable using the iPad
Our Requirements:
- A clear criminal record
- No CCJ's or IVA's within the last 6 years
- Confident verbal communicator
- Good listening and decision-making skills
- Proven time management skills
- Comfortable working alone
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