Utility Service Advisor

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Austin Fraser Full time

**Job Description**

As a Field Agent, you will serve as the primary point of contact between our clients and their customers, resolving debt-related issues efficiently and effectively.

**Core Activities:**

  • Capturing customer data during site visits.
  • Performing Predictive Data Visit (PDV) tasks as required.
  • Negotiating payment agreements with customers.
  • Preparing and executing documents to secure payments.
  • Executing warrants to facilitate access for resolution purposes.

**Salary & Benefits:**

  • A competitive salary of £26,500 per annum.
  • A company car available for personal use.
  • A monthly incentive scheme to reward performance.
  • Annual leave entitlement and employee assistance scheme.


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