Fiat/Kia Service Advisor Role
1 day ago
We are recruiting for a new Service Advisor to join our team at Arnold Clark's Edinburgh Seafield Fiat/Kia branch.
About the Job:This role involves working closely with customers to understand their needs and deliver high-quality service and vehicle repair solutions.
Key Tasks:- Coordinating service and vehicle repair activities to ensure seamless customer experiences.
- Liaising with technicians and other departments to progress work efficiently.
- Managing computer-based jobs and ensuring compliance with company procedures.
- Communicating with customers regarding job status and any additional work required.
- Resolving customer complaints promptly and professionally.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Demonstrable IT skills and familiarity with industry-standard software.
- Knowledge of automotive servicing and repair principles.
- Strong problem-solving skills to resolve customer queries efficiently.
- Competitive salary: £28,000 - £38,000 per year.
- 33 days' holiday allowance.
- Professional development opportunities.
- Discounts on Fiat/Kia vehicles and parts.
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