Business Process Advisor

2 weeks ago


Belfast, United Kingdom Just Group plc Full time
Role Overview

This is an exciting opportunity to join Just Group plc as a New Business Processor. In this role, you will be responsible for processing new business applications efficiently and accurately, while providing exceptional customer service. As a key member of our HUB team, you will work closely with colleagues to deliver an outstanding experience for our customers.

About the Job

We are seeking a motivated and experienced individual to join our team in Belfast. The ideal candidate will have a strong background in administration and customer interaction, with excellent communication skills and attention to detail. You will be responsible for ensuring that new business applications are processed promptly and accurately, while maintaining a high level of customer satisfaction.

The successful candidate will be rewarded with a competitive salary of £23,300, plus career progression salary increases up to £26k, based on role performance and personal attitudes at work. Other benefits include 28 days annual leave, birthday day off, private medical cover, income protection, and life assurance.

Key Responsibilities

Your primary responsibilities will include:
  • Processing new business applications efficiently and accurately
  • Providing exceptional customer service through phone and email interactions
  • Maintaining accurate records and files
  • Collaborating with colleagues to achieve team objectives

Requirements

To succeed in this role, you will need:
  • A minimum of GCSE (or equivalent) educated with Grades C or above in both English and Maths
  • Experience in administration and customer interaction via telephone
  • Excellent communication skills and attention to detail

Benefits

We offer a range of benefits to support your career development and well-being, including:
  • Competitive salary
  • Career progression salary increases up to £26k
  • 28 days annual leave
  • Birthday day off
  • Private medical cover
  • Income protection
  • Life assurance

About Us

Just Group plc is a FTSE-250 company focused on finding the right financial solutions for people approaching or in retirement. Our purpose is to help people achieve a better later life by providing advice on releasing equity from their homes, turning pension savings into an income for retirement, and funding long-term care.

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