Home Claims Insights Leader

3 days ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time
About the Role

This is an exciting opportunity to join our Claims Analytics team as a Senior Home Claims Analyst. You will play a key role in delivering analytical insights into claims and counter-fraud performance, influencing claims, operational spend, and customer outcomes.

Key Responsibilities
  • Monitor, understand, and communicate the drivers of performance, influencing claims, operational spend, and customer outcomes.
  • Scope, implement, and track the impact of initiatives and strategies, streamlining processes and improving controls.
  • Own projects from start to finish, proactively identifying opportunities and solving problems through a combination of quantitative analysis and business insight.
Requirements

To be successful in this role, you will require:

  • A solid background in Claims, ideally home.
  • Advanced numerical and analytical skills, including experience with SQL and visualization tools (e.g., Tableau, Power BI).
  • The ability to interpret complex data, bridge data gaps, and identify areas of risk.
  • Experience of coaching and mentoring team members and delivering through others.
Salary and Benefits

We offer a competitive salary of approximately £60,000 - £80,000 per annum, based on experience. In addition to a competitive salary, we offer:

  • Flexible working arrangements.
  • Private healthcare.
  • Dental plans.
  • Discounted health assessments.
  • Access to financial wellbeing support.
  • Award-winning discounts and cashback at everyday retailers and on our own products.
  • Free access to independent mortgage advice.
  • Mental wellbeing programme.
  • 25 days annual leave + bank holidays.
  • Cycle to work and tech schemes.
  • Onsite facilities.
  • Social events throughout the year.

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