Application Portfolio Analyst

2 days ago


Peterborough, Peterborough, United Kingdom Onyx-Conseil Full time
Job Overview

We are looking for a highly skilled Application Support Analyst to join our team. As a key member of the service delivery team, you will be responsible for providing day-to-day operational support for the application portfolio. This includes managing incidents, requests, and problems, as well as maintaining application system documentation and data repositories.

The ideal candidate will have a strong background in ITIL processes, particularly incident, request, change, and problem management. Experience working in a customer-facing technical role and managing 3rd party suppliers is also essential. Additionally, you will need to demonstrate strong technical skills, including configuration management and scheduled maintenance planning.

This role requires a high level of autonomy, with the ability to work independently and make decisions in a fast-paced environment. Strong communication and interpersonal skills are also essential, with the ability to collaborate with cross-functional teams and stakeholders. We offer a competitive salary of £55,000 per annum, reflecting the company's commitment to attracting top talent.

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