Healthcare Performance Insights Specialist
3 weeks ago
We are seeking a highly skilled Digital Experience Researcher to join our team at the NHS. This is an exciting opportunity to work on a wide range of projects that will improve digital skills within the NHS workforce.
About the RoleThe successful candidate will lead on metrics and measurements that support our activities at both the service and product level. This will involve developing a coherent approach to reporting and gaining assurance of performance, as well as providing support to Academy product managers and their suppliers in developing performance measurement frameworks for learning products.
This role is critical for the Academy as it helps establish, manage and develop essential business processes and practices for solid, reliable information management and reporting. The ideal candidate will have specialist knowledge of research approaches including both quantitative and qualitative methodology, as well as the ability to present research and communicate findings to non-researchers.
Main Responsibilities- Reporting and Assurance: Develop a coherent approach to report and gain assurance of performance to inform decisions about next steps.
- Dashboards and Metrics: Lead the design, development, and implementation of the Academy performance dashboard to enable monitoring of performance and improvement.
- Supporting Suppliers: Provide support to Academy product managers and their suppliers in developing performance measurement frameworks for learning products.
We offer a competitive salary of £65,000 per annum, plus a range of benefits including pension scheme, life insurance, and annual leave.
Benefits:
- A supportive and inclusive work environment
- The opportunity to work on high-impact projects that will make a difference to healthcare
- Professional development opportunities to enhance your skills and knowledge
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