Hospitality and Customer Service Assistant

4 days ago


Manchester, United Kingdom English Path Full time

About English Path:

We are a global language school that provides a diverse range of courses, including General English, French, and German; Academic and Exam preparation, Electives, Pathway programmes, and Professional Certificate programmes.

Student Services and Hospitality Role:

This internship involves working closely with our student services and marketing teams to lead engaging social program activities and create compelling visual content to promote EP.

Main Tasks:

  • Welcome new students and ensure a smooth orientation experience.
  • Foster a customer service-focused culture for improved student retention.
  • Lead diverse social program activities to enhance student engagement.
  • Address student inquiries promptly, including courses, accommodation, and well-being.

Requirements:

  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and quick adaptability to new software.
  • Ability to work both independently and within a team.
  • Positive attitude and adaptability in a dynamic environment.

What We Offer:

  • A stipend of £150 per week, plus paid public transport expenses, for full-time interns committing up to 40 hours per week.
  • Part-time interns will be offered a complimentary morning English course, committing up to 20 hours per week, during the afternoon/evening.
  • Estimated Salary: £12,000 - £15,000 per year (dependent on hours worked).


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