Hospitality Service Ambassador

1 day ago


Manchester, United Kingdom Social Pub And Kitchen - Stonegate Group Full time
Job Summary:
In this exciting role as a Hospitality Service Ambassador at Social Pub And Kitchen, you will have the opportunity to make a lasting impression on our guests. With a passion for delivering exceptional customer service, you will be the face of our establishment, ensuring every guest feels welcome and valued.

About Us:
Social Pub And Kitchen is part of Stonegate Group, the largest operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes leading brands like Slug & Lettuce, Be At One, and Popworld. We pride ourselves on creating great experiences for our guests, and we're looking for talented individuals to join our team.

Salary:
The estimated salary for this position is around £20,000 - £25,000 per annum, depending on experience and qualifications. This is a competitive offer that reflects the value we place on our staff.

Job Description:
As a Hospitality Service Ambassador, your primary role will be to deliver exceptional customer service to our guests. This will involve preparing and serving high-quality food and drink, making recommendations to enhance their experience, and maintaining a clean and safe environment for everyone.

Requirements:
To be successful in this role, you will need to have excellent communication skills, a warm and welcoming demeanor, and a passion for providing outstanding customer service. You will also need to be flexible and able to work well under pressure.

Benefits:
We offer a range of benefits to support your career development and wellbeing. These include a Reward Card via the MiXR App, offering 25% off food and drink for you and your friends, as well as access to other perks like VIP entry to our pubs and bars, hotel discounts, and more.

Company Culture:
We pride ourselves on being individually crafted, with a focus on creating great experiences for our guests. Our venue serves late-night trade on Fridays and Saturdays, with a lively atmosphere and effect lighting. During the week, we transform into a cozy space with soft furnishings, and on weekends, we become a bustling nightclub.

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