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Agile User Researcher

1 month ago

Manchester, United Kingdom Stealth iT Consulting Full time
Job Title: Agile User Researcher

We are seeking a highly skilled Agile User Researcher to join our team at Stealth iT Consulting. As a User Researcher, you will play a critical role in helping us understand our clients' users and develop user-centered design solutions.

About the Role:
  • Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users.
  • Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights.
  • Plan and run qualitative studies, including remote and in-person interviews, observations, diary studies, concept testing, and usability studies.
  • Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights.
  • Consider the end-to-end user journey and external factors that may impact the user experience, including business, policy, and technical constraints.
  • Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions.
  • Help to embed user-centered design and user research best practices into teams and the wider business.
Requirements:
  • Hands-on experience of leading user research, using behavioral and attitudinal methods and knowing when to apply them appropriately.
  • Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery.
  • Experience working with Government Digital Service (GDS) service standards, using GDS design principles.
  • Strong storytelling, communication, stakeholder management, and facilitation skills.
  • Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered.
  • Understanding of a range of tools and practices for in-person and remote research.