User Researcher

4 hours ago

Manchester, United Kingdom Stealth iT Consulting Full time £55,000
Job Title: User Researcher

We are seeking a skilled User Researcher to join our team at Stealth iT Consulting. As a User Researcher, you will play a crucial role in helping us deliver user-centred design solutions for our clients.

About the Role

As a User Researcher, you will be responsible for leading user research, using behavioural and attitudinal methods to gather insights that inform our design decisions. You will work closely with our product managers, designers, and developers to plan and conduct high-impact research that helps us develop a better understanding of our clients' users.

Key Responsibilities
  • Lead user research, using behavioural and attitudinal methods to gather insights that inform our design decisions.
  • Work closely with product managers, designers, and developers to plan and conduct high-impact research.
  • Contribute to creating better products and services that solve users' problems and meet their needs.
  • Plan and run qualitative studies, including remote and in-person interviews, observations, diary studies, concept testing, and usability studies.
  • Use quantitative methods such as surveys to identify actionable insights and collaborate with our analytics team to enhance qualitative insights.
  • Consider the end-to-end user journey and external factors that may impact the user experience, including business, policy, and technical constraints.
  • Communicate research findings and involve your team in analysis and synthesis to develop empathy with users and enable evidence-based design decisions.
  • Help to embed user-centred design and user research best practices into our teams and the wider business.
Requirements
  • Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately.
  • Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery.
  • Experience working with Government Digital Service (GDS) service standards, using GDS design principles.
  • Strong storytelling, communication, stakeholder management, and facilitation skills.
  • Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered.
  • Familiarity with using prototypes to test hypotheses, assumptions, and validate user journeys.
  • Understanding of a range of tools and practices for in-person and remote research.
What We Offer

We offer a competitive salary, a dynamic and supportive work environment, and opportunities for professional growth and development. If you are a motivated and experienced User Researcher looking for a new challenge, please submit your application.

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