Customer Service Representative
3 weeks ago
Job Summary:
We are seeking a highly skilled Customer Service Administrator to join our team at Adecco UK Limited. As a Customer Service Administrator, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
* Engage with customers via various channels, ensuring a high level of service at all times.
* Utilise your in-depth knowledge to provide guidance and advice to customers.
* Process orders efficiently and accurately.
* Handle and resolve delivery issues with tact and professionalism.
* Respond promptly to inquiries, providing assistance across various channels.
* Undertake general administrative tasks to support the smooth operation of the team.
Personal Skills:
* Work autonomously and collaborate effectively as part of a team.
* Demonstrated experience in effectively handling customer complaints.
* Possess a confident and positive attitude that inspires others.
* Approach your work with enthusiasm and a can-do mentality.
Requirements:
* Excellent verbal and written communication skills are essential.
* Previous experience in a customer service role is required.
* Strong attention to detail and organisational abilities.
* Computer literacy is necessary.
* The ability to thrive in a busy environment is a must.
Additional Benefits:
* Bonus scheme to reward your hard work.
* Casual dress code for a relaxed working environment.
* Employee discount on our range of products.
* Free on-site parking for your convenience.
Working Hours:
* Full-time, Monday to Friday with no weekends.
* Working hours: Monday to Friday 8:30am-5:30pm.
About Us:
Adecco UK Limited is a leading employment agency and employment business. We are committed to building a supportive environment for our employees and clients. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Equal Opportunities Employer:
Adecco UK Limited is an Equal Opportunities Employer. We welcome applications from all backgrounds and abilities. By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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