IT Client Relations Specialist

5 days ago


Norwich, Norfolk, United Kingdom Onyx IT Full time
Job Description

As an IT Client Relations Specialist, you will serve as the main point of contact for all client account management matters, building and maintaining strong, long-lasting client relationships.

You will negotiate contracts and close agreements to maximise profits and client satisfaction, ensuring timely and successful delivery of IT solutions according to customer needs and objectives.

Main Responsibilities
  • Serve as the lead point of contact for all your client account management matters.
  • Develop trusted advisor relationships with stakeholders and executives within your accounts.
  • Communicate progress of monthly/quarterly initiatives to internal and external stakeholders.

Our ideal candidate will have excellent spoken and written communication skills, be able to present themselves in a smart, professional manner, and possess at least 1 year of experience in renewals, account management, or business development within the IT sector.

A competitive salary of £35,000 per annum, plus a bonus structure, is on offer. Other benefits include 25 days + Bank Holidays + Birthday holiday, flexible working, and a valid UK driver's licence with own vehicle expenses provided.



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