Phone and Email Support Specialist
1 day ago
We have a vacancy for a skilled Phone and Email Support Specialist to join our team at Phoenix Group. In this role, you will be responsible for handling customer queries via phone, post, and email, and building valuable relationships by understanding customer and intermediary needs.
Job DescriptionThis is a challenging but rewarding role that requires excellent communication and problem-solving skills. As a Phone and Email Support Specialist, you will be working closely with our team to ensure customer queries are resolved efficiently and effectively.
Key Skills and Qualifications- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and prioritize tasks effectively.
- Familiarity with CRM systems and other relevant software.
The estimated salary for this role is around £22,000 - £28,000 per annum, depending on experience. We offer a competitive salary, bonus, and benefits package, including private medical cover, annual leave, and pension.
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Technical Support Specialist
3 weeks ago
Norwich, Norfolk, United Kingdom Spider Full timeJob DescriptionTechnical Support Specialist RoleThis is an exciting opportunity for a Technical Support Specialist to support a range of companies across the UK, from SMEs to corporate entities to education.Key Responsibilities:Provide technical assistance to clients via phone, email, or remote access.Identify and resolve technical issues promptly and...
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Support Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom beBee Professionals Full time £20,000 - £30,000As a Support Specialist at beBee Professionals, you will play a crucial role in delivering exceptional customer service in Norwich, United Kingdom. Your primary responsibility will be to handle customer inquiries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide...
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2nd Line Support Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Spider Full timeJob Description2nd Line Support Specialist - We are seeking an experienced 2nd Line Support Specialist to join our team at Spider, a leading independent IT Managed Service Provider based in the UK.About the RoleThis is a fantastic opportunity to support a range of companies across the UK, from SMEs to corporate entities and education institutions.Key...
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First Line IT Support Specialist
3 weeks ago
Norwich, Norfolk, United Kingdom Syntax Consultancy Limited Full timeJob Title: First Line IT Support SpecialistLocation: Norfolk (Hybrid)We are seeking a skilled First Line IT Support Specialist to join our team at Syntax Consultancy Limited. As a First Line IT Support Specialist, you will be the first point of contact for our clients and will be responsible for providing technical support and assistance.Key...
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Crisis Support Specialist
3 weeks ago
Norwich, Norfolk, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Crisis Support Specialist to join our team in Norfolk. As a Crisis Support Specialist, you will work closely with our clients to provide support and guidance in times of need.Key ResponsibilitiesProvide emotional support and guidance to clients who have experienced trauma or crisisWork...
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Mental Health Support Specialist
1 day ago
Norwich, Norfolk, United Kingdom Beacon Support Full timeBeacon Support Ltd. is a leading provider of mental health support services, and we are currently seeking a highly skilled Mental Health Support Specialist to join our team.The successful candidate will have experience working with students with disabilities and mental health conditions, and will be able to provide one-to-one support in their higher...
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Customer Support Specialist
3 days ago
Norwich, Norfolk, United Kingdom Norfolk Full timeAbout UsNorfolk County Council is a leading local authority that serves the people of Norfolk. We are committed to delivering high-quality services and improving the lives of our residents.Job SummaryWe are seeking a skilled Customer Support Specialist to join our Helpdesk team. As a key member of our team, you will provide excellent customer service and...
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Support Specialist for Adults with Complex Needs
2 weeks ago
Norwich, Norfolk, United Kingdom Ambient Support Limited Full timeRole OverviewWe are seeking a dedicated Support Specialist to join our team in Norfolk. As a Support Specialist, you will play a vital role in supporting adults with complex needs to live their lives independently within their local community.
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Insurance Claims Specialist
3 weeks ago
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Care Support Specialist
3 weeks ago
Norwich, Norfolk, United Kingdom Healthcare Homes Full timeCare Support Specialist RoleAbout the RoleWe are seeking a Care Support Specialist to join our team. This is a remote working opportunity, with a comprehensive benefits package including a Refer a Friend scheme, Employee Assistance Programme, and extensive training courses.Key ResponsibilitiesSupport the care team with queries or issues while the office is...
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Norwich, Norfolk, United Kingdom R13 Recruitment Full timeAn exciting opportunity has arisen for an experienced Administrator to join R13 Recruitment in Norwich, supporting the recruitment team with administrative duties and account desk management.This temporary position until February 2025 offers a competitive hourly wage of £12.50 per hour, working Monday to Friday (8:00am - 5:00 pm).Handle incoming phone calls...
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Customer Support Specialist
2 months ago
Norwich, Norfolk, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Norwich, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Site Construction Specialists
3 days ago
Norwich, Norfolk, United Kingdom CORE Recruiter Full timeJob OverviewWe are seeking experienced Site Construction Specialists to join our team in Norwich, Norfolk.About the RoleThis is an exciting opportunity for individuals with a strong background in site construction to work on various projects in and around Norwich.ResponsibilitiesDrainage installation and maintenanceExcavation and concreting servicesTarmacing...
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Customer Experience Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Glue Resourcing Full timeJob DescriptionClient Care Helpdesk CoordinatorNorwich£32,000 per annum plus profit shareThe Opportunity We are seeking to recruit an exceptional Customer Experience Specialist to elevate our customer experience to the next level. In this role, you will be the front-line support, responding to customer care requests and ensuring every issue is handled with...
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Community Support Specialist
3 days ago
Norwich, Norfolk, United Kingdom Norfolk Full timePermanent contract | £12,147 - £12,989.50 per annum (Scale E) | 18.5 hours per weekWe are seeking a proactive and hardworking Community Support Specialist to join our Mental Health team in Adults Social Services. As the first point of contact, you will liaise with various stakeholders, partners, and customers, requiring excellent communication skills.Your...
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Supportive Companion
13 hours ago
Norwich, Norfolk, United Kingdom UKCIL Ltd Full timeWe are seeking a highly motivated and caring individual to join our team as a Female Personal Assistant. The successful candidate will provide support with daily living activities, including personal care, household management, and errands.Key Responsibilities:Assist with personal care tasks, such as hair washing and hygieneSupport with household chores,...
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Project Support Specialist
1 day ago
Norwich, Norfolk, United Kingdom Broadland District Council and South Norfolk... Full timeAs a Project Support Specialist at Broadland District Council and South Norfolk Councils, you will be part of a dynamic team responsible for delivering growth agendas. This role offers a unique opportunity to work in a fast-paced environment, providing project management and business support across two districts. With approximately 4000 planning applications...
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Lettings and Property Support Specialist
3 days ago
Norwich, Norfolk, United Kingdom ARUN ESTATE AGENCIES LIMITED Full timeArun Estate Agencies Limited">Job Title: Lettings and Property Support Specialist">Salary: £25,100 per annum">Location: Not specified">Job Type: Full-time">About Us:">We are a dynamic and forward-thinking estate agency with a passion for delivering exceptional customer service.">What We Offer:">A highly competitive salary package.33 days paid Holiday,...
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Lady's Personal Supporter
11 hours ago
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Care Support Specialist
2 weeks ago
Norwich, Norfolk, United Kingdom Allcare Community Support Ltd Full timeAbout Allcare Community Support LtdAllcare Community Support Ltd is a dynamic and supportive organization that provides bespoke and tailored support to individuals with learning disabilities and behaviours of concern.Job Title: Wake In Support WorkerJob SummaryWe are seeking a dedicated and compassionate Support Worker to join our team and support...