Support Specialist

4 weeks ago


Norwich, Norfolk, United Kingdom beBee Professionals Full time £20,000 - £30,000

As a Support Specialist at beBee Professionals, you will play a crucial role in delivering exceptional customer service in Norwich, United Kingdom. Your primary responsibility will be to handle customer inquiries, provide accurate information, and resolve issues efficiently.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide product and service information to customers.
  • Resolve customer complaints and escalate when necessary.
  • Process customer orders and manage account information.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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