IT Service Management Director

1 day ago


Milton Keynes, Milton Keynes, United Kingdom Mirus IT Full time
About the Opportunity

Mirus IT is a leading provider of IT support and technology solutions, and we are seeking an experienced Service Delivery Manager to join our team in Milton Keynes. This is a fantastic opportunity to join a dynamic and growing organisation and contribute to our success.

Key Responsibilities

The successful candidate will be responsible for:

  • Managing a team of technical and non-technical service delivery personnel
  • Developing and implementing continuous service improvement plans
  • Collaborating with cross-functional teams to drive business objectives
  • Ensuring timely delivery of services to customers
Requirements

To be considered for this exciting opportunity, you must have:

  • A proven track record in service delivery management, preferably in an IT or technology-related field
  • Strong leadership and interpersonal skills, with the ability to motivate and inspire teams
  • Demonstrated expertise in incident, problem, and change management, with ITIL Foundation certification
  • Excellent planning and organisational skills, with the ability to work under pressure
  • Self-motivation and a proactive approach to driving results

Estimated salary: £55,000 - £75,000 per annum, depending on experience.



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