Team Leader
3 weeks ago
Salary: £17.82 hourly rate + 34 days annual leave (accrued pro rata)
Location: Sevington
Working hours: 4 on 4 off fixed Days Monday - Sunday. Shift times are 7am - 7:30pm
About the Role:
As a Team Leader, you will be responsible for carrying out a range of documentary functions on goods before they are cleared in to and from the United Kingdom. You will need to be self-motivated, flexible and prepared to work across a range of duties in support of the nation's critical activities. The role is based at one specific location and does not offer remote working opportunities.
Key Responsibilities:
- Be a highly visible manager, responsible for team performance and development
- Act as the primary point of contact for customers
- Gather information directly from customers accurately
- Input information into systems, ensuring details are entered correctly and promptly
- Resolve issues/queries or escalate to a line manager as necessary
Requirements:
- Good communication skills, both written and verbal
- Experience managing a team within an administrative or customer service environment
- Good interpersonal skills, a flexible approach and a positive attitude
- Good administrative skills, with experience working with different Microsoft packages
- Availability for the full duration of your assignment
- Willingness to undergo a health assessment to ensure suitability for the role
Benefits:
- 25 days holiday plus 9 days bank holiday (pro rata)
- Full PPE provided for the duration of your assignment
- Full training will be provided
About Brook Street NMR:
We are committed to an organisation that reflects the very best of 21st century Britain and encourage applications from all backgrounds and circumstances. We are proud to be a 'Disability Confident Employer' and were the first organisation to be 'Clear Assured', recognising our efforts to recruit and retain employees with disabilities. We have been recognised by the Times Top 50 Employers for Women, named a Stonewall Star Performer, and listed by Business In The Community as an inclusive employer for race.
We support the Armed Forces Covenant and guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
We are also a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, offering a guaranteed interview with a PSR Sourcer for candidates with disabilities and/or veterans or spouses/partners of military personnel who meet all the essential criteria for the role.
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