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Supply Chain Coordinator
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Job Summary:
We are seeking a highly organized and detail-oriented Supply Chain Assistant to join our team at Clearline Recruitment Ltd. As a key member of our operations team, you will play a vital role in supporting the Customer Service & Export Supervisor with managing client orders and exporting products to customers and cold stores.
Key Responsibilities:
- Update the Annual Rotation Plan (ARP) with product schedules provided by the Business Development Team to ensure timely production and delivery to cold stores.
- Process customer orders and check stock availability and expiration dates using the Navision system.
- Respond to customer queries about deliveries, pricing, and distribution, and escalate any issues if needed.
- Work with the Technical Team to meet project deadlines by securing product releases and updating warehouse systems with the necessary approvals.
- Monitor stock levels and arrange transfers between UK and EU cold stores to maintain service levels.
- Ensure shipments are loaded with proper documents, like Certificates of Origin and Export Health Certificates.
- Track shipments, manage paperwork, and update teams and clients on shipment progress. Record damages and track intake once shipments are unloaded.
- Manage log tags for cold stores, ensuring the supply chain continues smoothly.
- Communicate with destination warehouses to ensure smooth release of shipments.
- Produce reports on shipping schedules, stock, and wastage to help the Head of Supply Chain and leadership manage the process.
- Provide cover for team members and assist with general administrative tasks as needed.
- Support project teams when required.
Requirements:
- Highly organized, self-motivated, detail-oriented, and able to meet deadlines.
- Strong IT skills (Excel, Word, Outlook). Knowledge of MS Navision is a plus.
- Experience in stock production and logistics is desirable.
- Able to build and maintain good working relationships with internal and external teams.
What We Offer:
- Flexible working opportunities to suit your needs.
- Subsidized gym memberships to prioritize your physical health.
- Access to mental health and wellbeing services to support your mental wellbeing.
- Volunteering initiatives to give back to the community.
- Holiday purchase scheme to buy extra holiday days.
- Summer hours (July to August) to enjoy shorter working hours.
- Electric vehicle scheme to support your transition to electric vehicles.
- Free snacks during lunch breaks to keep you energized.
- Casual and flexible dress code to suit your style.
- Work from home opportunities to balance work and life.
- Summer and Christmas parties to celebrate with your colleagues.
- Discretionary bonus scheme to reward your hard work.