Strategic Operations Director
3 weeks ago
- Manage and Oversee Operations Team: Ensure smooth workflow and high-quality service delivery.
- Develop Operational Strategies: Align with company goals and drive continuous improvement.
- Monitor Performance Metrics: Ensure all operational targets and deadlines are met.
- Foster a Positive Team Culture: Promote accountability, efficiency, and professionalism within the team.
- Maintain High Customer Service Standards: Handle all interactions promptly, efficiently, and with a positive, can-do attitude.
- Coordinate with Internal Departments: Ensure seamless communication and service delivery.
- Lead, Mentor, and Support Team Development: Ensure team members have the skills and motivation needed to succeed.
- Handle Escalations and Complex Customer Issues: Take ownership to resolve them satisfactorily.
- Ensure Compliance with Industry Standards: Adhere to safety regulations and company policies.
- Proven Experience: Head of Operations or similar leadership role.
- Strong Operational Understanding: Project management, customer service best practices, and industry standards.
- Excellent Communication and Interpersonal Skills: Ability to inspire confidence and lead by example.
- Performance-Driven Mindset: Focus on achieving targets and continuous improvement.
- Strong Problem-Solving and Decision-Making Abilities: Ability to work under pressure and manage multiple priorities.
Competitive Salary: £40,000 - £60,000 PA based on experience. Opportunities for professional development and growth. A supportive and inclusive work environment. Annual leave. Company pension.
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Strategic Commercial Director
2 weeks ago
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Strategic Director
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Strategic Operations Director
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Senior Financial Director
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Strategic Operations Manager
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Automotive Operations Director
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Clinical Director Position in Somerset
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Operations Director
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Chief Executive Officer
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Engineering Quality Assurance Director
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