Domestic Service Operations Manager

2 days ago


Metropolitan Borough of Solihull, United Kingdom Spire Healthcare Full time
Job Summary:

We are seeking an experienced Domestic Service Operations Manager to lead our housekeeping team at our Solihull facility. The successful candidate will have a proven track record in domestic cleaning and customer service, with the ability to manage staff effectively and provide excellent standards of cleanliness.

About the Role:

As a Domestic Service Operations Manager, you will be responsible for overseeing the day-to-day operations of the housekeeping department, ensuring that all areas of the hospital are clean and well-maintained. You will also assist the Hotel Services Manager with any operational tasks and ensure compliance with practices and procedures.

Main Responsibilities:
  • Oversee the housekeeping team to ensure high standards of cleanliness are maintained
  • Assist the Hotel Services Manager with operational tasks and ensure compliance with practices and procedures
  • Manage staff rotas and schedules to ensure adequate coverage
  • Train and develop staff to improve their skills and knowledge
  • Respond to customer complaints and concerns

Requirements:

We are looking for an experienced Domestic Service Operations Manager who has:
  • A proven track record in domestic cleaning and customer service
  • Excellent leadership and management skills
  • The ability to work independently and as part of a team
  • Strong communication and interpersonal skills
  • Ability to adapt to changing priorities and deadlines

Benefits:

As a member of our team, you can expect a competitive salary of £30,000-£40,000 per annum, depending on experience. You will also receive a comprehensive benefits package, including 35 days annual leave, employer-contributory pension scheme, private medical insurance, life assurance, and access to our 'Spire for You' reward platform. We are proud to offer a supportive and inclusive working environment, where you can grow and develop your career.

What We Offer:

At Spire Healthcare, we pride ourselves on driving clinical excellence and delivering exceptional patient care. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, where you can make a real difference to patients' lives.

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