Domestic Services Director

3 days ago


Metropolitan Borough of Solihull, United Kingdom Spire Healthcare Full time

We are looking for a highly skilled and experienced Domestic Services Director to join our team at Spire Healthcare. As a leader, you will be responsible for overseeing the hotel services team and ensuring that high standards of cleanliness and customer service are maintained.

About the Role

The successful candidate will have a proven track record of managing teams, implementing effective systems and processes, and providing exceptional customer service. They will also have a deep understanding of the healthcare sector and the importance of maintaining a clean and safe environment for patients.

Key Responsibilities:
  • Team Leadership: Manage and motivate the hotel services team to deliver high-quality results.
  • Service Delivery: Oversee the delivery of hotel services, including housekeeping, dining, and other related activities.
  • Quality Assurance: Implement quality assurance processes to ensure that high standards are maintained.
  • Customer Service: Provide exceptional customer service to patients and their families.
Requirements:
  • Proven experience in managing teams and delivering results.
  • Strong leadership and communication skills.
  • Deep understanding of the healthcare sector.
Benefits:
  • A competitive salary of £50,000 - £60,000 per annum, plus benefits including 35 days annual leave, employer and employee contributory pension, and 'Spire for you' reward platform.
  • Opportunities for career development and growth within the organization.


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