Administrative Professional
1 month ago
Job Summary
We are seeking an experienced Administrator to join our team of Bank Administrators at Spire Hartswood Hospital.
About the Role
- Process and deliver the administration of all stages of the booking process, including admissions and pre-op assessments across all payors for the entire East London & Essex Hub.
- Provide a high standard of customer service to all patients, consultants, NHS partners, staff, and visitors, and key Hub stakeholders.
- Work effectively and efficiently in line with the demand of the business, adhering to all relevant Hub KPIs.
- Be an advocate of excellent customer care while working as a team.
- Make a positive difference to our patients' lives through outstanding personalized care.
- Shift Hours
- Shift hours range between 8-4, 9-5, 10-6, 11-7, with the possibility of 12-8 in the future.
About You
- Proven experience within an administrative and/or customer service environment.
- An accurate approach when working to strict deadlines and a confidence when delivering information to key personnel.
- Excellent communication skills, both written and verbal.
- An ability to build relationships not only with colleagues but also with consultants, patients, secretaries, and ICBs.
- Proficiency in Microsoft Office, particularly Word, Outlook, and Excel.
- Enthusiastic, self-motivated, able to prioritize and work accurately under pressure with sound numerical and analytical ability and attention to detail.
- Ability to work independently and as part of a team.
- Good organizational skills and time management.
What We Offer
- Competitive salary.
- Comprehensive benefits package, including access to Spire Healthcare pension, free DBS, full induction, and opportunities for further training and progression into permanent posts.
- Knowledge, support, and guidance through your recruitment journey from Spire's specialist Resourcing Team.
We commit to our employees' well-being through work-life balance, ongoing development, support, and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales, and Scotland, Spire Healthcare provides diagnostics, inpatient, day case, and outpatient care.
Spire Healthcare is an Equal Opportunities Employer
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