Customer Service Host/Hostess Lead
3 days ago
We're seeking a highly motivated Customer Service Host/Hostess Lead to join our team at Arora Group. This is an exciting opportunity to work in a dynamic and fast-paced environment where you'll be responsible for ensuring that every guest feels welcome and valued throughout their stay.
As a Customer Service Host/Hostess Lead, you'll be the first point of contact for many of our guests, and it's your responsibility to create a warm and welcoming atmosphere from the moment they arrive. You'll be working closely with other members of the team to ensure seamless service delivery, and you'll be expected to maintain high standards of cleanliness and organization in the food and beverage areas.
Salary: $45,000 - $65,000 per year
Key Responsibilities:
- To deliver exceptional customer service and create a warm and welcoming atmosphere for all guests
- To work collaboratively with other members of the team to ensure seamless service delivery
- To maintain high standards of cleanliness and organization in the food and beverage areas
Benefits:
- A competitive salary and service charge
- 28 days paid holiday with an extra 5 days following 5 years' service
- Discounted hotel room rates across our hotels
- Corporate Tastecard
- Fantastic training and development opportunities
- Uniform and complimentary dry cleaning
- Free meals on shift
- Pension cover
- Unrivalled career progression prospects
About Us:
Arora Group is a leading hospitality company with a reputation for excellence. We're committed to providing our guests with an unforgettable experience, and we're looking for talented individuals like you to help us achieve this goal.
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