Luxury Fragrance Retail Specialist

4 weeks ago


Longford, Telford and Wrekin, United Kingdom Jo Malone London Full time
Luxury Fragrance Retail Specialist Opportunity at Jo Malone London Heathrow

At Jo Malone London, we're on a mission to bring the brand's generosity to life within our boutiques through exceptional customer service. Our team is comprised of warm, kind, and friendly individuals who are passionate about service and storytelling. We're seeking a skilled Retail Specialist to join our team at Heathrow, where you will be responsible for delivering exceptional customer service to each customer, while also driving sales performance and productivity.

As a Luxury Fragrance Retail Specialist, you will be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients. From providing Hand and Arm massages to hosting wedding consultations, our services and events are the talk of the town. You will be responsible for maintaining the store environment, operations, and assisting with opening and closing of the Boutique, while also adhering to Brand grooming guidelines.

Responsibilities and tasks include:

  • Deliver exceptional customer service
  • Maximise sales performance and productivity
  • Build collaborative relationships with your colleagues
  • Support the execution of in-store events
  • Awareness of stock and inventory
  • Maintain high VM standards and work environment
  • Be aware of competitor activity and drive an omni-channel approach
  • Adhere to Brand grooming guidelines
  • Maintain the high standard of housekeeping

We are a bold, diverse community - home to the most creative talent. As a company, we've always demonstrated strong family values, a long-term focus on sustainable growth, and a commitment to our people, strengths in creativity and innovation, and a focus on global citizenship. We're ready to share and amplify our company brand so that we can build on The Estée Lauder Companies' leading reputation in the industry.

Salary: £25,000 - £30,000 per annum, depending on experience. This is a full-time, variable shift position, working days, nights, weekends, and special events in a fast-paced work environment. If you're passionate about providing inspirational, authentic, and personalized customer service, we encourage you to apply. Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


  • Fragrance Specialist

    3 weeks ago


    Longford, Telford and Wrekin, United Kingdom Puig Full time

    About the RolePuig is seeking a Fragrance Specialist to join our team in London Heathrow Airport. As a Fragrance Specialist, you will be introducing our iconic fragrances and matching customers with their scented soulmates. You will actively seek new sales opportunities, learn about olfactive methods and ingredients, and deliver exceptional customer service...


  • Longford, Telford and Wrekin, United Kingdom Puig Full time

    The OpportunityPuig is a renowned fragrance house with a rich heritage dating back to 1870. We're seeking a talented Travel Retail Beauty Advisor to join our team in London Heathrow Airport, where you'll introduce our iconic fragrances to customers and match them with their scented soulmates.Key ResponsibilitiesYou'll be responsible for actively seeking new...

  • Fragrance Consultant

    2 weeks ago


    Longford, Telford and Wrekin, United Kingdom Puig Full time

    The OpportunityAt Penhaligon's, we're dedicated to delivering exceptional customer service and sharing our passion for fragrance with the world. We're looking for a skilled Travel Retail Beauty Advisor to join our team in our Penhaligon's store at London Heathrow Airport.What you'll doAs a Travel Retail Beauty Advisor, you will be introducing our iconic...


  • Longford, Telford and Wrekin, United Kingdom Puig Full time

    About Penhaligon'sWe are an esteemed British fragrance house with a rich 150-year heritage. Founded in 1870 by Cornish barber William Penhaligon, our passion for fragrance has led us to create iconic scents that captivate the senses.The RoleWe are seeking a full-time Travel Retail Beauty Advisor to join our team in London Heathrow Airport. As a key member of...


  • Longford, Telford and Wrekin, United Kingdom Puig Full time

    The OpportunityPuig's esteemed fragrance house, Penhaligon's, is seeking a full-time Travel Retail Beauty Advisor to join our team in London Heathrow Airport. As a Travel Retail Beauty Advisor, you will be introducing our iconic fragrances and matching customers with their scented soulmates. You'll be actively seeking new sales opportunities, learning about...


  • Longford, Telford and Wrekin, United Kingdom Watches of Switzerland Full time

    **About Us**Founded in 1924, Watches of Switzerland is a leading luxury watch specialist with a strong presence in the UK and US. We're dedicated to delivering exceptional client experiences, supported by impactful marketing and powered by leading-edge technology.We have recently opened our brand new Heathrow Boutique, creating opportunities for talented...


  • Longford, Telford and Wrekin, United Kingdom Blackjack Promotions Full time

    Job OverviewBlackjack Promotions is a leading provider of promotional staff across UK Airports and High Street retail, working with some of the world's biggest and most luxurious brands. As a Luxury Retail Sales Associate, your role is to ensure that passengers have a positively memorable experience.Our company values people above all else, believing that...


  • Longford, Telford and Wrekin, United Kingdom Jo Malone London Full time

    At Jo Malone London, we're seeking a skilled Travel Retail Specialist to join our team at Heathrow T4. As a Fragrance Host and Service Expert, you'll be responsible for delivering exceptional customer service and showcasing our brand's generosity to life within our boutiques.The ideal candidate will be warm, kind, and friendly, with a passion for service and...


  • Longford, Telford and Wrekin, United Kingdom Blackjack Promotions Full time

    Job OverviewBlackjack Promotions is a leading provider of promotional staff across UK Airports, working with some of the world's biggest and most luxurious brands. As a Luxury Retail Sales Associate, your role is to ensure that passengers have a positively memorable experience.We believe that people are everything, and our vision is to be the clear choice...


  • Longford, Telford and Wrekin, United Kingdom Blackjack Promotions Full time

    Job Objective & ResponsibilitiesWe are seeking a highly personable and proactive individual to join our team as a Luxury Retail Sales Associate. As a key member of our airport promotions team, you will be responsible for ensuring that every customer is approached and assisted in a friendly and professional manner.Key Responsibilities:Providing exceptional...


  • Longford, Telford and Wrekin, United Kingdom Jo Malone London Full time

    Company Overview: Jo Malone London is a leading British luxury fragrance and home fragrance brand known for its elegant and sophisticated scents. The company values diversity of thought and people, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.Job Description: We are...


  • Longford, Telford and Wrekin, United Kingdom Watches of Switzerland Full time

    About the RoleWe are seeking a skilled Sales Consultant to join our team at Watches of Switzerland, a leading luxury watch specialist in the UK. As a Sales Consultant, you will be responsible for providing exceptional customer service and selling high-end timepieces to our discerning clients.Your Key ResponsibilitiesProvide outstanding customer service and...


  • Longford, Telford and Wrekin, United Kingdom Watches of Switzerland Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Consultant to join our team at Watches of Switzerland Group. As a Sales Consultant, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.About YouYou will have a positive attitude and a passion for delivering exceptional...


  • Longford, Telford and Wrekin, United Kingdom Blackjack Promotions Full time

    At Blackjack Promotions, we pride ourselves on providing exceptional customer experiences across UK Airports and High Street retail.Job Objective and ResponsibilitiesAs a Luxury Retail Sales Associate, you will be the face of our clients' brands, ensuring that every passenger has a positively memorable experience.Our core values are built around people, and...


  • Longford, Telford and Wrekin, United Kingdom Jo Malone London Full time

    Travel Retail - Jo Malone London - Heathrow T4 - 36 HoursKey ResponsibilitiesAs a Fragrance Consultant at Jo Malone London, you will be the face of our brand, delivering exceptional customer service and creating unforgettable experiences for our guests. Your passion for fragrance and storytelling will shine through in every interaction, making our boutique a...

  • Luxury Sales Expert

    3 days ago


    Longford, Telford and Wrekin, United Kingdom La Mer Full time

    Luxury Sales Expert - Estee Lauder CompaniesWe are seeking a highly skilled Luxury Sales Expert to join our team at Estee Lauder Companies. As a key member of our retail team, you will be responsible for delivering exceptional customer service and driving sales growth through strategic product knowledge and personalized clienteling.The ideal candidate will...


  • Longford, Telford and Wrekin, United Kingdom Estée Lauder - Brand Full time

    Luxury Beauty Ambassador - Heathrow AirportROLE SUMMARY:The Luxury Beauty Ambassador will report to the Sales & Education Executive, whilst working closely with the Regional Education Manager to ensure consistency in service and drive productivity and sales in Heathrow Airport.This role will be key in driving sales and developing our advisors through...


  • Longford, Telford and Wrekin, United Kingdom Estée Lauder - Brand Full time

    Job SummaryThis role plays a crucial part in driving sales and developing our advisors through in-store coaching strategies, working closely with the Sales & Education Executive to identify key areas for focus and development.Main ResponsibilitiesSales Performance: Coach teams in store to achieve retail sales targets set by the company, highlight training...


  • Longford, Telford and Wrekin, United Kingdom La Mer Full time

    Unlock the Potential of La MerLa Mer, a luxury skincare brand, is seeking a highly skilled and charismatic sales expert to join our team at Heathrow Airport. As a key member of our retail team, you will be responsible for delivering exceptional customer service, promoting our products, and driving sales in line with company targets.Our ideal candidate will...


  • Longford, Telford and Wrekin, United Kingdom La Mer Full time

    La Mer Expert - Travel RetailLa Mer is a luxury skincare brand that has been a pioneer in the industry for decades. As a La Mer Expert, you will be responsible for delivering exceptional customer service and promoting the brand's products to customers in a fast-paced retail environment.Main Responsibilities:Sell La Mer products to customers and achieve sales...