Night Duty Operations Manager

6 days ago


Glasgow, Glasgow City, United Kingdom SSP Deutschland GmbH Full time
Job Description

About the Role: As a Duty Manager at SSP Deutschland GmbH, you will be responsible for overseeing daily operations in a fast-paced retail environment. This involves creating a welcoming atmosphere, guiding colleagues, and maintaining operational efficiency.

Your Key Responsibilities:

  • Operational Efficiency: Focus on streamlining processes to improve unit performance and drive customer satisfaction.
  • Team Leadership: Guide and support your team members to deliver exceptional service and maintain a safe working environment.
  • Customer Service: Ensure customers receive outstanding service by being proactive, approachable, and responsive to their needs.
  • Financial Management: Oversee budget-friendly decisions that balance profitability with customer satisfaction.
  • Continuous Improvement: Identify areas for improvement and implement changes to enhance the overall shopping experience.

Benefits:

  • Competitive Salary: £63 per hour, plus an additional £1.50 per hour for hours worked between midnight and 6am.
  • Flexible Scheduling: Enjoy a dynamic work-life balance with flexible scheduling to accommodate various lifestyles.
  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  • Professional Development: Access award-winning training, apprenticeships, and development programs to advance your career.
  • Culture and Diversity: Join a diverse and inclusive workplace where we value individuality and promote equality.
  • Pension and Benefits: Enjoy a comprehensive pension plan, life assurance, and other benefits that support your well-being.


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