Service Operations Director

7 days ago


Ashford, Kent, United Kingdom You Recruitment Full time

**Job Title:** Technical Operations Manager

Our client, a leading manufacturer of davit cranes for the renewable energy sector, is seeking an experienced Technical Operations Manager to oversee service operations across Europe.

This exciting opportunity allows you to lead and manage a team of 20–25 service technicians worldwide, overseeing service contracts and maintaining strong client relationships. You will develop and implement new service strategies to improve operations, provide technical support, and handle warranty cases.

The ideal candidate has experience in service/operations management, ideally in renewable energy or plant machinery. They possess technical expertise in electrical and mechanical systems, strong leadership and organisational skills, and a proactive approach to problem-solving.

**What We're Looking For:

  • Experience in service/operations management
  • Technical Expertise in electrical and mechanical systems
  • Strong leadership, organisational, and communication skills
  • A proactive, problem-solving approach and attention to detail

**Benefits:

  • Competitive salary range from £38,000 - £50,000 (DOE)
  • 40-hour work week (Monday to Friday, 8:00 AM – 4:30 PM)
  • 25 days holiday + bank holidays
  • Company pension scheme (NEST) & full expenses paid for business travel


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